Program Background

The Navy Maritime Maintenance
Enterprise Solution (NMMES) is a comprehensive Information Technology (IT)
toolset supporting NAVSEA's ship maintenance, overhaul, repair, and
modernization operations across the U.S. Navy fleet. NMMES encompasses
approximately 79 IT systems, applications, networks, and data centers serving
over 51,000 users worldwide at Navy Shipyards (NSY), Intermediate Maintenance
Facilities (IMF), Regional Maintenance Centers (RMC), Ship Repair Facilities,
and Forward Deployed Regional Maintenance Centers. The NMMES Technical Refresh
(NMMES -TR) program requires effective contract management, process
optimization, and organizational oversight to ensure successful delivery of IT
services and solutions to the Navy enterprise.

Position Summary

The Business Process Analyst is
a senior -level position responsible for overall contract performance and the
continuous improvement of work methods, procedures, and organizational
effectiveness. This position develops, analyzes, evaluates, advises on, and
improves the effectiveness of management functions including manpower
utilization, work assignments, delegations of authority, management controls,
and information/documentation systems. The Business Process Analyst formulates
and enforces work standards, assigns contractor schedules, reviews work
discrepancies, supervises contractor personnel, and communicates organizational
policies, purposes, and goals. This is a dedicated leadership role focused
exclusively on contract performance and management effectiveness.

Key Responsibilities

Contract Performance Management

• Maintain
  overall responsibility for contract performance and delivery of services
  
• Monitor
  contract execution against performance metrics, schedules, and deliverables
  
• Ensure
  compliance with contract terms, conditions, and government requirements
  
• Coordinate
  with government Contracting Officer's Representative (COR) and program
  management
  
• Prepare
  and submit contract deliverables, status reports, and performance documentation
  
• Identify
  and mitigate risks to contract performance and schedule
  
• Support
  contract modifications, option exercises, and re -compete activities as required
  

Work Methods and Process Improvement

• Develop,
  analyze, evaluate, and improve the effectiveness of work methods and procedures
  
• Assess
  current processes and identify opportunities for optimization and efficiency
  gains
  
• Design
  and implement process improvements that enhance productivity and quality
  
• Establish
  standardized procedures and best practices across the contract workforce
  
• Conduct
  process maturity assessments and develop roadmaps for continuous improvement
  
• Apply
  Lean, Six Sigma, or other process improvement methodologies as appropriate
  
• Document
  process changes and ensure proper implementation across the organization
  

Organizational Effectiveness

• Analyze
  and improve organizational structures, manpower utilization, and resource
  allocation
  
• Evaluate
  and optimize distribution of work assignments across the contract team
  
• Assess
  and recommend improvements to delegations of authority and decision -making
  processes
  
• Develop
  and maintain management controls to ensure accountability and performance
  
• Evaluate
  information and documentation systems for effectiveness and recommend improvements
  
• Advise
  leadership on organizational design and workforce planning
  
• Conduct
  workload analyses to ensure appropriate staffing levels and skill mix
  

Contractor Personnel Management

• Supervise
  contractor personnel and ensure adherence to contract requirements
  
• Formulate
  and enforce work standards for the contract workforce
  
• Assign
  contractor schedules and manage workload distribution
  
• Review
  work discrepancies and implement corrective actions
  
• Conduct
  performance evaluations and provide feedback to contractor staff
  
• Coordinate
  staffing actions including hiring, onboarding, and separations
  
• Address
  personnel issues and maintain a productive work environment
  

Communication and Policy Administration

• Communicate
  organizational policies, purposes, and goals to subordinates and stakeholders
  
• Ensure
  contractor personnel understand and comply with government and company policies
  
• Serve
  as primary interface between contractor workforce and government leadership
  
• Prepare
  and deliver briefings on contract status, performance, and issues
  
• Facilitate
  communication between technical teams, management, and customers
  
• Document
  and disseminate lessons learned and best practices
  
• Maintain
  open lines of communication to address concerns and resolve conflicts
  

Leadership and Strategic Planning

• Lead
  and direct the work of contractor personnel across multiple functional areas
  
• Rely
  on extensive experience and judgment to plan and accomplish organizational
  goals
  
• Develop
  strategic plans for contract execution and continuous improvement
  
• Align
  contract activities with customer mission objectives and priorities
  
• Identify
  emerging requirements and position the organization to meet future needs
  
• Build
  and maintain strong relationships with government stakeholders
  
• Represent
  the organization in meetings, reviews, and governance forums
  
  

Requirements

Required Qualifications

Education

•       Bachelor's
degree in Business Administration, Management, Organizational Development, or
related field (Master's degree preferred)

Experience

• Minimum
  5 years of experience in business process analysis, contract management, or
  related field
  
• Familiarity
  with a variety of the field's concepts, practices, and procedures
  
• Demonstrated
  experience in process improvement and organizational effectiveness
  
• Experience
  supervising contractor personnel and managing contract performance
  
• Experience
  formulating work standards and managing workforce schedules
  
• Track
  record of successfully leading and directing the work of others
  
• Ability
  to rely on extensive experience and judgment to plan and accomplish goals
  
• Experience
  with government contracting and DoD program support preferred
  

Clearance

•       Active
Secret security clearance (minimum) or ability to obtain

Desired Qualifications

• Master's
  degree in Business Administration (MBA), Management, or related field
  
• Project
  Management Professional (PMP) certification
  
• Lean
  Six Sigma Green Belt or Black Belt certification
  
• Experience
  supporting Navy or NAVSEA IT programs
  
• Experience
  with SeaPort NxG or similar Navy contract vehicles
  
• Knowledge
  of Federal Acquisition Regulation (FAR) and Defense FAR Supplement (DFARS)
  
• Experience
  with Earned Value Management (EVM) and contract performance metrics
  
• ITIL
  Foundation or higher certification
  
• Experience
  with process modeling tools (Visio, BPMN, etc.)
  
• Certified
  Business Analysis Professional (CBAP) or similar certification
  

Technical Skills

Core Competencies

• Strong
  leadership skills with ability to direct and motivate diverse teams
  
• Excellent
  analytical and problem -solving capabilities for complex organizational
  challenges
  
• Superior
  written and verbal communication skills for executive -level interactions
  
• Strategic
  thinking with ability to align operations with organizational goals
  
• Sound
  judgment and decision -making based on extensive experience
  
• Strong
  organizational skills for managing multiple priorities and deadlines
  
• Ability
  to build and maintain effective relationships with government stakeholders
  
• Results -oriented
  with focus on continuous improvement and performance excellence
  
• Conflict
  resolution and negotiation skills for addressing personnel and performance
  issues
  
• Adaptability
  to respond to changing requirements and priorities