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Business Process Analyst

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Job Description - Business Process Analyst

Job Title: Business Process Analyst
(Reporting & Data Integration Liaison)


Candidate with stronger technical experience, specifically SQL reading and development knowledge, that better align with the BPA role requirements.​

Position Overview

The Business Process Analyst will serve as
the primary liaison between agency subject matter experts (SMEs) and technical
report developers to support the design, development, and implementation of
reporting solutions within the Advantage 4 system. This role is responsible for
eliciting, documenting, and translating business reporting requirements into
functional specifications that guide development using Snowflake and Power BI.

The Analyst will ensure that reporting
solutions align with business processes, data structures, and decision -making
needs, while facilitating collaboration across functional and technical teams.


Key Responsibilities

Stakeholder Engagement & Liaison
Support

  • Serve as the primary point of contact between agency SMEs,
    business users, and report developers

  • Facilitate requirements workshops, interviews, and working
    sessions to gather reporting needs

  • Translate business needs into clear, actionable functional and
    technical requirements

  • Manage stakeholder expectations, ensuring alignment between
    business priorities and technical feasibility


Business Process Analysis

  • Analyze end -to -end business processes within Advantage 4 to
    identify reporting opportunities and data dependencies

  • Document current -state and future -state workflows, including
    data flows and reporting touchpoints

  • Identify gaps, inefficiencies, and risks related to reporting
    and data availability

  • Recommend process improvements to support accurate and
    efficient reporting


Reporting Requirements &
Documentation

  • Develop and maintain detailed requirements documentation,
    including:

    • Business requirements documents (BRDs)
    • Functional specifications
    • Data mapping and transformation rules
    • Report mockups and wireframes
  • Ensure requirements are complete, testable, and aligned with
    reporting standards and governance practices


Technical Collaboration (Snowflake &
Power BI)

  • Partner with data engineers and developers to support:
    • Data ingestion and transformation in Snowflake
    • Data modeling and semantic layer design
    • Power BI dashboard and report development
  • Clarify requirements, answer developer questions, and support
    iterative design

  • Validate that technical solutions meet documented requirements

Testing & Validation

  • Develop and execute User Acceptance Testing (UAT) plans and
    test cases

  • Coordinate testing activities with SMEs and stakeholders
  • Track, document, and resolve defects or discrepancies
  • Ensure reports meet business, data quality, and compliance
    requirements


Governance & Best Practices

  • Support the establishment and enforcement of reporting
    standards, naming conventions, and data governance practices

  • Ensure alignment with enterprise reporting frameworks and data
    policies

  • Maintain traceability between requirements, development, and
    delivered reports


Required Qualifications

  • Bachelor’s degree in Business Administration, Information
    Systems, Data Analytics, or related field

  • 5+ years of experience as a Business Analyst or Business
    Process Analyst in a data/reporting environment

  • Demonstrated experience serving as a liaison between business
    stakeholders and technical teams

  • Strong experience with requirements elicitation, documentation,
    and process mapping

  • Experience supporting BI/reporting initiatives

Preferred Qualifications

  • Experience working with:
    • Advantage (or similar ERP systems)
    • Snowflake (data warehousing)
    • Power BI (reporting and visualization)
  • Familiarity with data modeling concepts and ETL/ELT processes
  • Experience in public sector or large enterprise environments
  • Knowledge of Agile and/or hybrid SDLC methodologies

Key Competencies

  • Communication: Ability to translate
    complex technical concepts into business -friendly language

  • Facilitation: Strong workshop
    facilitation and stakeholder engagement skills

  • Analytical Thinking: Ability to
    connect business processes with data and reporting requirements

  • Attention to Detail: Ensures
    accuracy in requirements, data mapping, and validation

  • Collaboration: Works effectively
    across cross -functional teams


Example Deliverables

  • Business Requirements Document (BRD) for agency reporting needs
  • Data mapping document linking Advantage 4 fields to Snowflake
    tables

  • Power BI report mockups with defined KPIs and filters
  • UAT test scripts and defect log

Success Measures

  • Reports delivered meet business requirements with minimal
    rework

  • Stakeholder satisfaction with reporting outputs and
    collaboration process

  • Reduced gaps between business expectations and technical
    delivery

  • Timely completion of reporting deliverables aligned with
    project milestones

 



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