Busser

A Busser is responsible for the cleanliness, organization and table-turn of the restaurant, ensuring tables are promptly cleared and reset, and assisting the waitstaff in delivering outstanding service. A strong work ethic, attention to detail, and a passion for delivering top-notch customer service are crucial to this role.

Typical responsibilities:

• Clear tables of dishes, utensils and trash. Wipe down tables and seating and reset efficiently and promptly.
• Assist waitstaff by promptly refilling water glasses, coffee if offered, replacing used utensils and clearing plates between courses, obtaining condiments and providing assistance as needed.
• Respond promptly and courteously to guest requests, ensuring their needs are met to enhance their overall dining experience.
• Maintain a clean and well-stocked supply of utensils, napkins, condiments, and other necessary items.
• Collaborate closely with the kitchen and waitstaff to ensure efficient communication and coordination between front-of-house and back-of-house operations.
• Monitor and maintain cleanliness of restrooms, conducting checks, cleaning as needed and regularly restocking supplies.
• Assist with general cleaning duties, including sweeping, mopping, vacuuming, and dusting.
• Adhere to all safety and sanitation regulations to ensure a safe working environment for both staff and guests.
• Provide support to other team members as needed to ensure smooth restaurant operations during busy periods or special events.

Useful qualifications:

• Prior experience as a busperson or in a similar role within the hospitality industry is preferred, but not required.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Excellent customer service skills with a friendly and approachable demeanor.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Ability to work collaboratively as part of a team and communicate effectively with colleagues and guests.
• Flexibility to work in shifts, including evenings, weekends, and holidays, as required by the business needs.
• Physical stamina and the ability to stand, walk, and lift heavy items throughout the shift.
• Knowledge of safety and sanitation practices in a restaurant setting.
• High school diploma or equivalent is preferred.