H

Busser/Runner

icon building Company : Hawaii Volcanoes Lodge Company LLC
icon briefcase Job Type : Full Time
icon geo-alt United States

Job Description - Busser/Runner



Title:                          Busser - Food Runner

Reports To:               Restaurant Manager

Department:             Food & Beverage

 

Summary of Position:

Responsible for cleaning areas in the restaurant / bar and work stations and delivering food in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

 

Responsibilities:


  • Promptly greet guests as they are seated providing required food amenities in a timely manner according to Company procedures

  • Communicate in a timely and efficient manner with Servers and Hosts regarding guest needs and table availability to ensure extraordinary service

  • Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures

  • Assist servers as needed to provide exceptional guest service

  • Thoroughly and professionally complete daily and weekly cleaning tasks



  • Understand Company ISO (Environmental and Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas   

  • Other duties per Duties Checklist and as requested


Position Requirements:


  • Obtain ServSafe Certification in accordance with Company policy as required

  • Excellent customer service and people skills

  • Ability to take direction and change tasks quickly

  • Must be able to work a variety of day, night, weekend, holiday shifts

  • Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people


 

Education and Experience:

Education:                  High School Diploma or equivalent

Experience:                Minimum (6) months in a restaurant establishment



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