Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?

Apply to join Team CEFCU!

CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!

Contributes to growth and profitability by actively marketing CEFCU products and services, maintains a constant awareness of corporate marketing campaigns, strategies and goals. Executes those objectives through email, telephone contact and personal visits with partner group representatives. Is responsible for individual goal achievement as well as supporting departmental goals as assigned. Identifies financial literacy opportunities and develops business relationships with local schools and organizations. Coordinates and plans public/community relations activities to increase market share and project a positive corporate image. Enhances member and community financial wellbeing through financial education and the cross selling of CEFCU products and services. Builds growth with the effective implementation of sales and service strategies within communities served. Responsible for premium inventory control, coordinating CEFCU’s presence at community fairs and festivals, requesting advertisements for CEFCU event program placement, and organizing CEFCU Member Center Celebrations.

Partners with Member Center teams to coordinate and implement Member Center Marketing promotions to support corporate objectives. Works with Member Center staff to support a consistent brand portrayal and ensure consistent implementation of CEFCU corporate brand/communication standards.

Required:

• High school diploma or equivalent is required.
• One to three years of communications, business, or marketing experience in a professional work environment. 
• Must possess a current, valid driver’s license, and acceptable driving record, and personal vehicle insurance.
• Must register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).
• Bilingual communication skills in Spanish. (Only required for one of the three positions.)

Preferred:

• College degree in Communications, Business, or Marketing.  
• One to three years of communications, business, or marketing experience in a credit union or bank.
• Knowledge of CEFCU products and services.   
• Superior critical thinking, time management, and interpersonal skills, including the ability to build consensus.
• Experience with public speaking and giving formal presentations. 
• Project management experience.
• Professional and/or promotional writing skills.

Summary Pay Range

The anticipated starting pay range for this position is $30.79 - $36.16.

Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.

 

Benefits

Financial

Merit-based raises

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP, California - Kaiser Permanente HMO)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan – Pension 

Defined Contribution Plan – 401K

Additional Benefits

Employee Assistance Program

California Commuter Benefit Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program

It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.