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Cafe Crew - Northampton, MA

Job Description - Cafe Crew - Northampton, MA


  • Serve guests utilizing Spare Time Entertainment’s Steps of Service.

  • Greet guests and take orders, answering questions related to specials, prices, and food.

  • Demonstrate knowledge of the menu, with the ability to make suggestions.

  • Confidently operate the POS System making accurate transactions while ringing orders, providing guests their bill, collecting payments, and making change.

  • Provide all required complimentary shift paperwork with settlement in a consistent and organized manner.

  • Complete shift opening and closing duties.

  • Maintain clean equipment and working areas by following the restaurant’s preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.

  • Keep products and areas organized and restocked as needed.

  • Responsible for keeping guest eating areas clean.

  • Help put away food and supply deliveries.

  • Prepare and serve food to guests in a timely manner.

  • Adhere to all food safety and quality regulations.

  • Assist with waste control.

  • Communicate any inventory shortages to supervisor.

  • Promote knowledge of the location’s features and upcoming events.

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