Cafe Manager

Title: Café Manager

Department: Retail

Reports to: Chicago Area Manager

Status: Full Time

Exempt: Exempt

POSITION SUMMARY

The Café Manager will provide leadership to deliver a remarkable experience for our customers and

co-workers as it relates to Colectivo Coffee’s Mission and Values.

SPECIFIC RESPONSIBILITIES

• Deliver café’s positive financial results in accordance to budget.
• Develop and maintain a culture of accountability and continuous improvement that adheres to
• Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
• Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.
• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Responsible for long-term, strategic planning of café.
• Perform other duties or projects as assigned.

EDUCATION/QUALIFICATIONS

• College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.

REQUIREMENTS

• Proficient skill level for POS and computer programs.
• Knowledge of basic mathematics for business usage.
• Availability and flexibility for schedule that includes evenings, weekends and holidays.
• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.
• Reliable transportation to and from work.
• Minimum of 40 hours/week
• Have or be able to obtain a ServSafe Food Manager Certificate, City of Chicago Food Service
• Sanitation Certificate, ServSafe Allergen Certificate, and if applicable Basset Certificate