Cage Cashier - Cage Operations

The Cage Cashier is responsible for providing superior service to both the internal and external guests. The Cage Cashier is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Quickly and accurately makes change, cashes checks,and processes fills. 

• Writes receipts for payouts, and other documents.  

• Inputs and accesses information on the computer. 

• Greets patrons and offers efficient, timely customer service during all window transactions. 

• Uses current technology to obtain customer credit information, field incoming calls, and coordinates work with fellow employees. 

• Maintains bank balance and keeps work area clean and supplies stocked. 

• Completes any required paperwork. 

• Performs any additional duties as assigned by the shift supervisor. 

• Customer facing transactions: 

• Front-Money, and Safekeeping transactions 

• Currency exchange 

• Check cashing 

• Credit card cash advance 

• Ticket-related transactions 

• Required to complete all related documentation with accuracy. 

• Balances specific assigned areas with accuracy 

• Adheres to Internal Controls and Standard Operating Procedures. 

• Adheres to all AML/Title 31 regulations. 

• Follows all company policies and procedures. 

• Other duties as assigned. 

QUALIFICATIONS 

High School diploma or equivalent required. Prior cashier or teller experience preferred. Good arithmetic skills preferred.  

SKILLS 

• Strong interpersonal skills  

• Excellent interpersonal, oral and written communication skills. 

• Meticulous, organized and accurate 

• Extreme confidentiality. 

• Familiarity with a variety of computer systems and applications. 

• Be flexible to work varying shifts and time schedules as needed. 

• Communicate effectively with all levels of employees and guests. 

• Manage multiple details and tasks concurrently in a changing environment. 

• Able to work effectively in a team environment. 

• Analyze and think about how possible solutions impact on the entire operation 

PHYSICAL DEMANDS 

• Ability to stand and sit for extended periods of time. 

• Ability to walk distances. 

• Ability to lift 30 to 40 lbs. 

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. 

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.