Call By Call Coach

Genz Ryan is Hiring a Call-By-Call Coach!

Ready to make a real impact by coaching our HVAC, Plumbing, and Electrical field technicians? Join Genz Ryan and help elevate our team's performance by providing real-time coaching and guidance during customer interactions.

What You'll Do:

• Provide live coaching support to technicians during customer calls and appointments.
• Help technicians present multiple service and product options effectively (Good, Better, Best).
• Lead virtual presentations for larger ticket items, using video software to engage customers.
• Partner with technicians to qualify leads and close sales.
• Perform occasional ride-alongs to offer hands-on coaching.
• Track and analyze performance metrics to keep the team sharp.

Why Work with Us:

At Genz Ryan, we live by our core values: Pride, Drive, Team Player, Respect, and Get Sh!t Done. If you are a motivated, detail-oriented sales coach with a passion for helping others succeed, this is the perfect role for you!

• Minimum 2 years experience in a high-performing sales role.
• Experience in residential services such as HVAC, plumbing, or electrical is highly preferred.
• Strong sales instincts and proven ability to build trust quickly.
• Excellent communication skills, both verbal and written.
• Ability to provide direct, honest feedback while fostering a positive team environment.
• Comfortable with using technology including video conferencing and CRM tools.
• Adaptable and able to thrive in a fast-paced, dynamic environment.
• Self-motivated with a process-driven approach and attention to detail.

• Be part of a culture that gets sh!t done and has fun doing it!
• Exceptional training and onboarding to set you up for success.
• Career growth? Absolutely – we love promoting from within!
• Lucrative, uncapped compensation plan!
• We use cutting-edge tech to make our jobs easier and more efficient.
• Regular "clarity breaks" – because mental well-being matters.
• Modern office with lounge and game areas, stocked with snacks and drinks.
• We track everything – including staff happiness on a weekly basis!
• Epic social events year-round.
• 100% company-paid health and dental insurance (for both single and family).
• Paid short-term disability.
• Flexible Spending Accounts (Medical and Dependent Care).
• 401(k) with employer match.
• Paid vacation and holidays.
• Weekly pay – because waiting is overrated!

Position pays $50,000.00-$150,000.00 and beyond, in annual salary!

Don’t miss the chance to be part of an amazing team in a booming industry!
Send your resume to [email protected] or call 952-767-1000 and ask for our Recruiting Team.

Check out our Facebook page to learn more about us:
https://www.facebook.com/genzryan/
www.genzryan.com

GENZ RYAN EMPLOYEE TESTIMONIAL