Call Center / Customer Service

Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential?

Do you enjoy customer service and collaborating with your team to make a real difference?  

Five Star Automotive is hiring a Business Development / Customer Service Representative

Responsibilities

• Receive inbound sales calls and emails and set appointments/answer questions for new vehicle sales department


• Respond quickly to internet & phone inquiries using email, scripts and templates.


• Follow up with Customer Requests and Questions by Discussing with Management Team


• Maintain positive relationships with teammates and dealership management.


• Utilize CRM tracking system daily.


• Must be ready to spend day on phone and computer all day 


• Sales focused opportunity 

Qualifications

• At least one previous role based in customer service or Call Center Required


• Previous Dealership BDC Experience and Reynolds and Reynolds experience a Plus!


• Excellent teammate with collaborative attitude and eagerness to improve


• Prompt and courteous demeanor


• Positive and hardworking personality


• Strong computer skills


• Valid driver’s license

Benefits

• Medical, Dental & Vision Insurance


• 401K Plan + Match


• Short & Long Term Disability 


• Paid time off and vacation – Earn up to 10 Days Off Year One!


• Growth opportunities


• Paid Training


• Employee vehicle purchase plans


• Long term job security


• Discounts on products and services