Call Center Sales Agent (Base Pay + Bonus + Benefits)

Description

This is a fast-paced, high-energy outbound call center role where every moment counts. You will jump on live calls with pre-screened insurance leads and turn curiosity into commitment. Your mission: own the conversation, build trust quickly, and steer each lead through a needs-based sales process. 

This is pure, performance-driven selling in a dynamic environment, where hustle, focus, and commitment aren't just valued, they set the standard. In return, you'll rapidly sharpen your sales craft, unlock meaningful earning potential, and burnish a clear path for career growth. Show up. stand out, and you will rise from hitting daily targets to climbing the ladder as your hustle and perseverance pay off. 

What you'll do

• Sell Health or Medicare insurance products to uninsured and underinsured individuals, in addition to promoting and selling our proprietary plan products to enhance overall coverage.
• Answer high-volume outbound calls to live leads provided by Ideal Concepts.
• Qualify needs quickly, conduct needs analysis, and present fitting solutions. 
• Take transferred inquiries from lead qualifiers, own the sales cycle, and drive to close. 
• Present IDC supplementary products on every call when appropriate. 
• Use consultative selling to present products that meet client needs and add value.
• Generate electronic rate quotes and document call details accurately. 
• Maintain a positive, professional demeanor with clients and teammates.
• Hit and exceed daily / weekly performance metrics and call-quality standards.
• Work both independently and as part of a collaborative sales team. 

What will make you successful

• Demonstrates a strong hustle mindset, relentlessly, navigating objections until securing a Yes!
• Committed to a rigorous first year to establish a solid sales foundation, then continuously grow both financially and in role responsibilities. 
• Embraces the principle that meaningful progress follows hard work and sustained effort. 
• A strong, repeatable sales foundation built through disciplined call activity, needs analysis and value driven conversations. 
• Abilit to handle transfers from lead qualifiers, identify client needs, present solutions, and upsell where suitable. 
• Adherence to call flow and scripts.
• Reliable, punctual and fully engaged in a team-driven environment. 

Advantages of being a Sales Agent with Ideal Concepts

• Clear path to higher earnings: six-figure income within the first 2-3 years. 
• Base pay plus uncapped monthly bonuses to establish a strong income foundation and maximize bonus potential. 
• Promotion opportunities driven by results, not seniority. Top Producers can be promoted within their first year and advance quickly. 
• We coach and support you through the licensing process, and you will receive comprehensive training during the first 3 months to become an effective insurance sales agent. 
• We reimburse residential license costs and handle purchasing and maintaining all non-residential licenses; all on us. 
• Unlimited leads: As long as you're on the dialer, you'll have opportunities to close deals. 
• Extensive product portfolio to meet diverse client needs. 
• Well-being benefits: Medical, dental, vision and life insurance, 401 (k) with company match, generous PTO, prepaid Holidays, flex days during peak season. 

Qualification

• No prior experience required, but prior call center experience is welcomed.
• A strong interest in insurance and commitment to completing our onboarding program to obtain your Health and Life license.
• High school diploma or equivalent required.
• Ability to commute to Allentown, PA 18101. (This is a full onsite job) 

Who We Are

Ideal Concepts, Inc. has impacted the insurance industry for over 20 years by simplifying the sale of insurance products from carrier to agent to client through cutting edge technology. Through this effort, we stand by our mission to provide flawless solutions with remarkable service to every client. Today Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property& Casualty as well as suit of supplemental insurance products. 

As an employee of Ideal Concepts, Inc., you will enter a growing and changing environment that is motivated and shaped by our core values of integrity, ingenuity tenacity, mastery, and simplicity. Ideal Concepts Inc. has been recognized for its prestigious growth many times, including 6 consecutive years on the Inc. 50000 Fastest growing companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies. 

As part of taking care of our employees, Ideal Concepts provides an excellent benefits package that will take care of you inside and outside the workplace. Beyond the opportunity to prosper in your career, Ideal Concepts will cover 100% of your premium for major medical, dental, vision and life insurance, this will allow you to take care of yourself without worrying about increasing healthcare costs. You will also have access to a competitive 401k program where the company matches a portion of your employee contributions. 

*Supplemental benefits such as Dental, Vision, Accident, Critical Illness and life insurance are subject to state availability and will only be provided if available in your state of residence. 

Ideal Concepts, Inc. / InsureMe, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of nay type without regard to race, color, religion, age, sex, national origin disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.