Are you a compassionate healthcare professional with a knack for communication and a drive to help the elderly? Join our team as a Care Advisor and be part of a dynamic role that blends clinical awareness with marketing acumen. In this position, youâll serve the Dallas-Fort Worth area, engaging with referral sources through our proven marketing process and meeting with potential clients to guide them through our start of care process, all while making a meaningful difference in their lives.
Responsibilities:
Engage in Proven Marketing Process:
Utilize our established marketing strategies and resources to raise awareness of our home care services throughout the Dallas-Fort Worth area.
Follow our proven marketing plan to connect with healthcare referral sources, community organizations, and potential clients, ensuring consistent and effective outreach efforts across the region.
Prospect Engagement and Conversion:
Serve as the initial point of contact for prospective clients across Dallas-Fort Worth, providing them with information about our services, conducting intake assessments, and guiding them through our streamlined start of care process.
Leverage your interpersonal skills and compassion to build rapport with prospective clients and their families, addressing their needs and concerns with empathy and professionalism.
Care Consultations and Planning:
Conduct thorough consultations with prospective clients and their families to assess their care needs, preferences, and goals.
Collaborate to develop personalized care plans that align with the unique needs and expectations of each client, ensuring a tailored approach to care delivery.
Documentation and Performance Tracking:
Maintain accurate and detailed records of client interactions, assessments, and care plans, adhering to regulatory requirements and organizational standards.
Track and report on key performance metrics related to prospect engagement, conversion rates, and marketing effectiveness, providing insights to inform continuous improvement efforts.
Join our team and play a vital role in promoting our home care services across Dallas-Fort Worth, guiding clients through the start of care process, and ultimately making a positive impact in the lives of those we serve. Apply now to make a difference in your community while enhancing lives by providing superior experiences!
For interested applicants, please complete the application and fill-out the culture index survey that will be sent after applying.
Requirements
Experience in a medical or healthcare-related field (e.g., nursing, social work, patient care coordination, medical assistant, etc.) with a minimum of 2 years of healthcare experience.
Excellent communication and interpersonal skills, with a demonstrated ability to engage and connect with diverse audiences.
Willingness to follow and execute our proven marketing process, contributing to the success of our outreach efforts.
Empathetic and patient-centered approach to care, with a genuine commitment to improving the lives of others.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
Valid driver's license and reliable transportation for local travel may be required.
Benefits
401k, Medical, Vision, Dental, and Life Insurance available.
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