Care Coordinator - Social Worker

Company Mission-

Concerto is a pioneer providing comprehensive care to the elderly and patients with complex needs, surrounding them with the care they deserve to lift their health burdens and provide peace of mind.

Company Overview-

Concerto’s comprehensive care model surrounds members, their families, and their caregivers with the care they deserve. Our holistic services address a member’s social, emotional, and economic well-being at our medical centers, in their homes, in hospitals and institutions, and during critical transitions.

The care Concerto offers is personalized for each of our individual members and their personal, cultural, and social needs. This thoughtful, tailored approach empowers our members to choose what is best for them, creating healthcare that is more sensitive and appropriate for our members, their families, and their communities.

We deliver unyielding support for its members, lifting their health burdens and worries and delivering much-needed peace of mind. Concerto, our providers, and our medical centers provide a sanctuary where members and caregivers can find comfort and relief when they need it most.

Concerto is both companion and guide to its members, by their side every step of the way, providing information, insight, and guidance. Our patients, their family members, and their caregivers are never alone—we are there and care for them as compassionate, trustworthy advocates and supporters.

The Care Coordinator is responsible for providing care coordination services by working collaboratively with a team of individuals involved in the care team as they provide medical, behavioral, psycho/social care, coordinating long-term services and supports, home and community-based services, health and wellness classes, and other related services and supports to Concerto members. Care Coordinators serve as an active advocate for the members’ rights.  Plays a key role in the interdisciplinary care team and is a resource to the member, their families, and support systems.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  Travel is required and the percentage of travel is based on patient and enrollment needs.

• The following licenses meet the required qualification for this position and in compliance with MMP Contract:
• Licensed Physician Assistant, Licensed Nurse Practitioner, Licensed Registered Nurse (RN),  Licensed Bachelor Social Worker (LBSW), Licensed Master Social Work (LMSW)
• Will consider Limited License Master Social Worker (LLMSW)
• 1-3 years of experience in a healthcare, patient oriented customer service position required
• Experience with the populations similar to the Medicare Enrollee population, including community-based and facility-based people with medical, LTSS and/or behavioral needs
• Case management experience preferred
• Disease management experience preferred

We offer a competitive salary, comprehensive health benefits including medical, dental, and vision, matching 401k plan, PTO, and many additional benefits to our full and part time employees.

Location:  West Detroit Neighborhood Care Center