Career Opportunities at JELD-WEN: Site Service Coordinator

External Job Description

Purpose of the Role 

As a Window and Door Field Service Technician at JELD-WEN, you will be a key member of the Site Service & Warranty team. You will be responsible for performing service work on various products, and accurately inspect JELD-WEN window and door products to find root cause of the service issue. You will report directly to the Field Services Manager. 

Applicants must reside within a 20-mile radius in the Toledo, OH area. 

Key Responsibilities 

• Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues. 


• Maintain tools and service vehicle in proper and safe working order. 


• Operate a company service vehicle in a safe and considerate manner. 


• Become familiar with all JELD-WEN products in your coverage region. 


• Follow JELD-WEN policies and procedures while operating safely, professionally, and  

Required Qualifications 

• Weekly travel with some overnight and overtime is a requirement in this position, along with flexible working hours. 


• High School Diploma or HSED. 


• Must have a valid driver’s license as well as a clean driving record. 


• 5 years field service technician experience (or experience in the same or similar industry is a plus.) 


• Must have carpentry skills, be able to use hand and power tools and measuring devices. 


• The ability to lift 50-75 lbs., climb, lift, pull; and safely perform tasks on a ladder, scaffolding, or other raised devices. 


• Knowledge of window and door installation and repair practices. 

Preferred Qualifications 

• Previous experience in construction or similar environment is preferred. 


• Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment. 


• Strong customer service skills, excellent communication, and organizational skills. 


• Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment. 

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Internal Job Description

Purpose of the Role 

As a Window and Door Field Service Technician at JELD-WEN, you will be a key member of the Site Service & Warranty team. You will be responsible for performing service work on various products, and accurately inspect JELD-WEN window and door products to find root cause of the service issue. You will report directly to the Field Services Manager. 

Applicants must reside within a 20-mile radius in the Toledo, OH area. 

Key Responsibilities 

• Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues. 


• Maintain tools and service vehicle in proper and safe working order. 


• Operate a company service vehicle in a safe and considerate manner. 


• Become familiar with all JELD-WEN products in your coverage region. 


• Follow JELD-WEN policies and procedures while operating safely, professionally, and  

Required Qualifications 

• Weekly travel with some overnight and overtime is a requirement in this position, along with flexible working hours. 


• High School Diploma or HSED. 


• Must have a valid driver’s license as well as a clean driving record. 


• 5 years field service technician experience (or experience in the same or similar industry is a plus.) 


• Must have carpentry skills, be able to use hand and power tools and measuring devices. 


• The ability to lift 50-75 lbs., climb, lift, pull; and safely perform tasks on a ladder, scaffolding, or other raised devices. 


• Knowledge of window and door installation and repair practices. 

Preferred Qualifications 

• Previous experience in construction or similar environment is preferred. 


• Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment. 


• Strong customer service skills, excellent communication, and organizational skills. 


• Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment.