The Staten Island Workforce1 Career Center is partnering with the Community Agency for Senior Citizens (CASC) to find qualified candidates for a Case Manager (Caregiver Services Program) in Staten Island, NY. CASC supports older adults and their caregivers by providing services that promote independence, dignity, and strong community connections.
Position Overview
The Case Manager supports the Caregiver Services Program by conducting intakes, assessments, and service coordination for caregivers. This role helps connect clients to resources, develops support plans, and ensures services are delivered in accordance with NYC Aging standards.
This position is located in Staten Island, NY.
Key Responsibilities
Conduct intakes, in-home assessments, reassessments, and case closures as needed
Develop and implement caregiver support plans, including coordinating respite and supplemental services
Connect caregivers to community resources and monitor service delivery
Provide guidance, advocacy, and follow-up support to caregivers
Maintain accurate and up-to-date case records and documentation
Build and maintain relationships with community partners and service providers
Ensure compliance with NYC Aging standards and program requirements
Assist with administrative tasks and additional program activities as needed
Requirements
Bachelor’s degree in Social Work or a related field required
At least 1 year of experience in a social service setting preferred
Experience working with older adults and/or caregivers preferred
Strong communication, organizational, and problem-solving skills
Ability to work collaboratively and engage with diverse populations
Knowledge of community resources and service systems a plus
Proficiency in documentation and case management systems
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