Case Manager

Family Achievement Program Case Manager

Position Overview 

The Family Achievement Program Case Manager will provide a comprehensive network of integrated services to move TANF families from crisis to stability in a strength-based, supportive and holistic manner.  Participants will be eligible for the program based on their income level at or below 200% of the federal poverty limit, and the family will include an eligible child.  

This position will work closely with all United Community programs, the Fairfax County Coordinated and Planning (CSP) and Fairfax County Department of Family Services (DFS).   

Reporting and Supervision 

The Family Achievement Case Manager will report directly to the Family Achievement Program Director who oversees the program. 

Responsibilities  

Family Achievement Case Manager will meet the following key responsibilities:  

• Provide holistic, trauma informed, and person-centered therapeutic wrap around case management services to families with the goal of strengthening the family’s self–sufficiency and making them workforce ready. 
• Perform career assessments, employment evaluation/review, psychosocial assessments, and evaluations using the Arizona Self-Sufficiency Assessment Scale. 
• Assess, evaluate client skills, create and develop Individualized Goal Plans (IGP) with each family, that include completing career pathways to self-sufficiency and out of poverty guidelines. 
• Conduct client service plan reviews every 3 months and adapt plans to ensure success in reaching their employment objectives.  Maintain case files documentation according to the prescribed guidelines. 
• Coordinates and collaborates with team members in assessing client needs, developing and implementing individualized service plans to ensure continuity of care, services and access to community resources. 

Education: Must possess a bachelor’s degree and MSW with 5 years of case management experience or a master’s degree in social work. Minimum five years' experience in case management services.  Work experience in workforce development is preferred but is not required. 

Skills and Abilities Requirement:  Customer Service, excellent communication skills, proficient in MS Word, and Excel, Problem Solving, solution focused, flexible schedule, must have basic data entry skills and management, knowledge in any type of client management Information database systems, positive energy, collaborative, team player, active listening skills, motivational interviewing skills, community organization, adaptable learner, proficiency in additional language is preferred but not required.