Case Manager - Family Violence

Job Title

Pay Rate Min to Mid Range

Time Type

Summary

Duties and Responsibilities:

• Interviews clients, collects and completes required documentation and determines eligibility for social services assistance based upon a varied of service regulations and procedures

• Conducts assessments of client needs by providing basic counseling and case management services for clients

• Develops casework/service plans and monitors progress by conducting follow-up sessions

• Coordinates with other social service agencies, organizations, and vendors to provide appropriate services and information to clients

• Serves as an advocate on behalf of the client by making appropriate referrals to other social service, education, and health agencies as needed

• Plans, organizes, and participates in special needs projects including outreach efforts, public speaking, and special activities to clients and the Bexar County community

• Conducts clinical assessments and provides clinical diagnosis in accordance to the Diagnostic Statistical Manual (DSM) IV/ V for substance abuse

• Tracks for necessary data used for reporting purposes

• May be required to complete scheduled data reports for grant purposes, and/or as requested by Bexar County, its departments or superiors

• Helps ensure that service providers are in compliance with contractual services 

• Creates and maintains charts and necessary documentation

• May perform related duties as required

Minimum Qualifications:

• Graduation from an accredited college or university with a Bachelor's Degree in Psychology, Counseling, Social Work, Criminal Justice, or Criminology with three (3) years of experience in social services related work and; or an equivalent combination of education and experience 

• Knowledge of social service policies/procedures and of local social services, organizations, programs, and resources available; knowledge of Federal, state and local programs laws and requirements; knowledge of the legal system as it relates to the mentally ill; knowledge of computer equipment to include word processing, spreadsheets, databases and a variety of software packages

• Skill in providing assistance to clients and referring clients to appropriate social services organizations and programs; skill in interviewing techniques; skill in problem solving and decision making

• Ability in dealing with persons experiencing mental health and economic stresses; ability to communicate effectively with hostile, abusive or irrational individuals; ability to work effectively under high-pressure circumstances; ability to communicate effectively, both verbally and in writing; ability to communicate effectively with diverse groups of individuals utilizing tact and diplomacy; ability to operate personal computer and basic office equipment; ability to establish and maintain effective working relationships with clients and/or families, co-workers, County employees, and community outreach and other organizations, clinical and other social service providers

• Must be proficient at speaking English and Spanish

• Must secure and maintain a favorable background investigation and clearance

• Must secure and maintain a pre-employment physical and a pre-employment drug screen test

• May be required to work more than 40 hours during the workweek

Working With Bexar County

Bexar County offers employees a competitive salary, retirement, and benefits. Many employee benefits are available to an employee’s spouse/plus one qualifying adult and dependent child(ren). Employee benefits are strategically designed to support an employee and family, work/life balance.

Employee Benefits | Bexar County, TX - Official Website

Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.

We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.