Case Manager SUDP - Community Mental Health 267

Full Time; Shift Hour and Days vary as needed.

Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: 

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  Morning Shifts: Start between 8:00 AM – 9:00 AM and end between 5:00 PM – 6:00 PM, depending on start time and lunch break duration.

  
  


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  Afternoon Shifts: One required per month, generally 11:00 AM – 7:30 PM or 8:00 PM, depending on lunch break.

  
  


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  Weekends & Holidays: 9:00 AM – 5:30 PM.

  
  


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  Weekend Requirement: Staff are required to work one weekend shift per month.

  
  

PACT is an Assertive Community Treatment (ACT) program operated by Telecare Corporation in Washington State. This program provides intensive, community-based behavioral health services to adults living with serious mental illness, many of whom also experience co-occurring substance use challenges.

Grounded in the recovery model, PACT is designed to meet individuals where they are—both literally and clinically. Services are delivered in the community and tailored to each person’s unique goals, strengths, and stage of recovery. The multidisciplinary team offers comprehensive, wraparound support, including psychiatric care, medication management, case management, and skill-building interventions.

A key focus of the program is supporting individuals with co-occurring disorders. While PACT does not provide detoxification services, the team emphasizes rehabilitation, harm reduction, and long-term recovery. Services are centered on helping individuals build stability through meaningful social supports, access to safe and sustainable housing, and connection to community resources.

Through a person-centered approach, the program prioritizes individualized care planning, empowering members served to define and pursue their own recovery goals—whether that includes improving health, strengthening relationships, increasing independence, or achieving greater community integration.

PACT reflects Telecare’s commitment to delivering compassionate, recovery-focused care that promotes dignity, resilience, and long-term wellness.