Cash Reconciliation Coordinator

Job Description

UW Medicine Faculty Practice Plan Services has an outstanding opportunity for a full-time, Remote, Cash Reconciliation Coordinator (Patient Account Representative 3). 

POSITIONS SUMMARY

The Cash Reconciliation Coordinator will be responsible for coordinating the reconciliation of UWP’s and NW Physicians bank deposits to the amounts processed in the Resolute Professional Billing System. Duties include hands-on reconciliation of certain portions of the deposits, working closely with the Finance Department staff to make sure there is good communication about any G/L entries and/or correcting entries that may need to be processed.

WORK SCHEDULE

Remote

40 hours per week

Monday - Friday

PRIMARY JOB RESPONSIBILITIES

• Ensure all payments and correspondence are processed and completed the same day they are received:
• Accurately decipher payment types, sort, batch like types together, determine control amounts by running tapes twice for each batch.
• Separate checks for deposit by noon daily.
• Assure all payments are securely locked up in the safe when there is nobody present to monitor.
• Download ERA’s and print and/or download PDF files for electronic remittance advice payments on a daily basis and save both the data files and PDF files to the correct directories.
• Link information between EPIC, OnBase, and the Cash Reconciliation Database by tracking batches per established procedures.
• Follow established procedures for scanning, payment batches, unmatched reports, and remits.
• Process bank card payments per established procedures, facilitating communication to patient when payment is declined
• Follow established procedures for printing, matching, and scanning of refund checks, NSFs, and other miscellaneous items.
• Process returned refunds per established procedures.
• Keep all filing current (e.g. cash batches, bank cards, UWPN clinic logs, etc.)
• Coordinate with General Services staff for archiving of paper documents when aging criteria are met.

POSITION SPECIFIC SKILLS

• Ability to check figures, postings, and documents for correct entry, and mathematical accuracy.
• Ability to concentrate on a task over a period of time without being unduly distracted.
• Ability to quickly and accurately review words, letters, numbers, or patterns and validate they are ready for data entry.
• to set up, control, and operate office equipment and machines (not including computers)
• Ability to work in a fast-paced environment, meet daily deadlines with speed and accuracy.
• Excellent oral and written communication skills, with the ability to convey a positive and professional image, and to interact effectively with diverse personalities and backgrounds.
• Excellent typing/keyboarding skills with a high degree of accuracy to input data, process information and extract information in various report and presentation formats.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Ability to perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
• Cash Coordinator – 1CLKCR Page 2 of 3 Approved by: Kathy Atkinson
• Revised: June 4, 2018
• Ability to maintain confidentiality and handle sensitive information with solid judgment and discretion.
• Ability to read and understand written sentences and paragraphs in work related documents.
• Ability to work well with a variety of people and be a team player.
• Strong customer service and relationship management skills.
• Computer/Software:
• Proficiency with Windows based software and Microsoft Office Suite products in a network environment.

REQUIRED POSITION QUALIFICATIONS

High School graduation or equivalent AND three years of experience in patient accounting, customer service, or a related office environment.

OR

Equivalent education/experience.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER 

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center.    UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.  

Compensation, Benefits and Position Details

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About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.