Cashier Attendant - The Queen Casino

Responsibilities:

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.


• Appropriately use all related equipment and point of sale systems.


• Understand and adhere to all cash and comp handling procedures and policies.


• Accurately collect payment for meals and give change when needed. Must be 18 years of age to sell alcoholic beverages.


• Answer phone calls, greet guests, keep track of seat availability and seat guests in restaurant.


• Assists wait staff, to include bussing and resetting tables.


• Roll silverware, set up food stations or dining areas to prepare for the next shift or for large parties.


• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.


• Keep work area in a clean and orderly manner.


• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.


• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.


• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.


• Perform other duties as assigned or reasonably requested by any member of management.

• A high school diploma or GED equivalent is preferred.


• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.


• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.


• Gaming industry experience is preferred.
  
  
  

  What’s in it for you: 

  
  
  
  
  • Top industry pay
  
  
  • Tuition Reimbursement
  
  
  • 401k with company match
  
  
  • Comprehensive health packages
  
  
  • Paid Time Off