Cashier/Runner

Cashier/Runner

 The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating restaurants nationwide.

Here’s what we need:

At Torchy's, every guest’s visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you’re not just taking orders and running food – you’re the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.

What you’ll be doing:

• Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.


• Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.


• Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.


• Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.


• Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.


• Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.


• Additional Support: Perform other duties as assigned.

How you’ll do it:

• Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.


• Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.


• Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.


• Adaptability: Swiftly adapt to changing situations, whether it’s a sudden rush of customers or an unexpected challenge.


• Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.

QUE-SO…here’s what you’ll need:

Minimum Qualifications:

• Strong verbal communication skills.


• Availability to work a flexible schedule.


• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications


• Certification(s) must be obtained by your first day or within the timeline required by your location

Preferred Qualifications:

• 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.


• 2 years of experience using POS (point-of-sale) systems.

Physical Requirements:

• Must be able to lift, push, pull or carry objects up to 40 lbs.


• Must be able to stand for several hours and walk for long periods of time.


• Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.

Let’s TACO ‘bout why it pays to be a Torchy’s Team Member:

• $10.00 to $12.00 based on experience, plus pooled tips that increase your total take-home pay.


• Flexible schedules.


• Damn Good food discount card for you AND your spouse.


• Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.


• Paid Time Off (PTO) after 1 year of employment.


• Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis.