Casino Associate

ABOUT US: 

Livonia Travel Plaza is located at 8621 Airline Highway, Livonia, Louisiana. Livonia Travel Plaza “On The Way to Everywhere” is a one-stop shop: Convenience Store, Casino, Fuel and Truck Stop. Offering a wide selection of snacks, candy, beverages, groceries, retail necessities, novelties, gifts, and full deli serving breakfast, lunch, dinner and daily special options alongside competitively priced fuel, new diesel pumps, and large truck parking. 

ABOUT THE ROLE:

SNAPSHOT: The Casino Associate role provides customer service and operational support within the truck stop's gaming area.  This involves providing guests with a friendly and welcoming environment, monitoring gaming activities and equipment, maintaining cleanliness and safety standards, handling cash transactions, and ensuring compliance with gaming regulations and company  policies.  

• LOCATION:  Livonia Travel Plaza 
• STORE HOURS:  Open 24-hours/Monday – Sunday 
• POSITION: Casino Associate
• COMMITMENT:  Part-Time or Full-Time schedules available
• COMPENSATION: Hourly 
• BENEFITS (Full-Time): Health, Dental, Vision, Basic Life, Short/Long Term Disability, 401(K) 
• Paid holidays

KEY RESPONSIBILITIES:

• Greet customers and provide  friendly and welcoming customer service
• Assist guests with gaming machines, player rewards, and general questions
• Respond to customer questions, concerns, and minor disputes professionally
• Handle cash transactions accurately, including payouts, ticket redemption, and register balancing
• Verify age and identification in accordance with gaming laws
• Restock supplies and maintain cleanliness of the gaming area and customer spaces
• Follow company policies, gaming regulations, and safety procedures
• Assist with opening and closing duties as assigned

ABOUT YOU:

REQUIRED QUALIFICATIONS & PREFERRED EXPERIENCE:

• High school diploma or GED preferred
• Must be at least 21 years old and have or able to obtain a tech 1 and liquor license
• Previous customer service, cashier, retail, or casino experience preferred
• Basic math, cash-handling, and problem solving skills
• Clear background check with no felonies or misdemeanors related to theft or gaming violations
• Available to work flexible hours, including weekends, nights, and holidays

 PRE-EMPLOYMENT REQUIREMENTS: 

Applicable candidates will be required to submit authorization and successfully complete Pre-Employment Screening:

Criminal Background Investigation and Drug and Alcohol Test. 

The above information is intended to describe the general nature, preferred abilities, and level of the work being performed by individuals assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities and skills required. Furthermore, they do not establish a contract for employment. 

Lyons Specialty Co., LLC/Livonia Travel Plaza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law.