Casino Concierge

Job Description

• Meets and greets all customers entering Casino in a professional, courteous and friendly manner. 


• Responsible for customer check-in, answer customer questions, and advise and refer customers appropriately. 


• Maintain knowledge of all casino promotions and gaming/non-gaming events. 


• Handle high call volumes and transfer calls to the appropriate personnel. 


• Required to assist with tournament registration, cash handling and ticket sales. 


• Assist with updating customer personal information into the system as needed. 


• Will work interchangeably at the welcome desk and tournament registration desk. 

Requirements

• Must be 21 years of age or older to be considered. 


• Must be ablet o clear pre-employment drug screening.


• Clear fingerprinting/background check. 


• We are Zero-Tolerance drug and alcohol company. 

Benefits offered

• Medical 


• Dental 


• Vision 


• 401 K


• Life Insurance 


• EAP


• Sick and Vacation Pay