Casual Service Worker (Hospitality)

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Hourly Range

$22.12

Overview

Principal Responsibilities

1. Serve the menu of the day in the manner prescribed by the Department of Dining Halls, on customer service lines and by waiting on tables.
2. Transport food and supplies from storage and preparation areas to service areas.
3. Assist in receiving and storing necessary food and supplies and maintain related records.
4. Use and maintain tools and equipment in the prescribed manner, including, but not limited to steam tables, beverage dispenser equipment, food display cases, condiment tables, dishwashing machines, dining room tables and chairs, bussing trucks, etc.
5. Check in customers, receive meal payment, maintain record and perform other clerical duties as prescribed by the assigned supervisor.
6. Clean and maintain area such as, but not limited to, kitchens, dining room, dish room, serving room, and basements.
7. Wash dishes.
8. Assist other employees in the performance of their job, as directed by responsible supervisors, using the necessary equipment in the performance of their jobs.
9. Observe safety standard and practices.
10. Perform related duties as required or assigned within job classification.

Required Education and Experience

Hospitality experience.

Required Skills and Abilities

1. Ability to read, write, follow written and oral instructions; ability to meet and serve customers in a polite and friendly manner.
2. Must be neat in appearance and work habits.
3. Must comply with safety and sanitation regulations as prescribed by a law.
4. Must comply with proper dress code as designated by the department.
5. Performs the four basic arithmetic operations.

Physical Requirements

1. Sustained standing. Frequent bending.
2. Moves both arms and shoulders as necessary while working with equipment and/or materials.
3. Moves, lifts and carries supplies, equipment, and materials weighing up to 60 pounds without assistance from floor to waist height and 50 pounds to shoulder height.
4. Carries supplies up or down stairs if necessary.
5. Pulls and/or pushes Busco carts and/or containers etc.
6. Works in confined areas with wide temperature variations.

Job Posting Date

11/25/2025

Job Category

Service Worker

Bargaining Unit

L35

Compensation Grade

Labor Grade 1

Compensation Grade Profile

Time Type

Part time

Duration Type

Temporary / Casual (Fixed Term)

Work Model

Location

246 Church Street, New Haven, Connecticut

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.