Catering and Community Ambassador

Pay: $14 - $17 per hour + gratuity, and mileage reimbursement as necessary

Reports To: General Manager

Objective:

Act as the face of Smokey Bones within the community to build relationships with prospective clients/guests, engage with the community, and help drive sales. The role is two pronged, executing responsibilities with catering and local store marketing support. Organize, deliver, set-up and serve Smokey Bones catering for clients as needed. Conduct lead generation activities including tele-sales, canvassing, local store marketing activities, attending community events, etc. Conduct community activity including events, give back nights, relationship building, and more.

Operational Execution:

• Support Catering Sales Manager and restaurant managers with operational and executional needs.

• Organize and plan daily catering orders.

• Pack food for Catering orders. Support managers and team members to ensure food is prepared and packaged timely and correctly.

• Transport & set up Catering orders for clients as needed. • Ensure drivers are routed for Catering delivery orders properly.

• Effectively deploy 3rd party delivery services such as Door Dash to staff Catering deliveries as needed.

• Support large and full-service catering orders as needed.

Community and Marketing:

• Organize, set up, and attend appropriate community events to increase awareness of Smokey Bones in the area.

• Visit local businesses to build relationships, educate on Smokey Bones brand and promotions that may apply to their business.

• Build mutually beneficial local partnership programs that drive sales.

• Set up give back nights with local nonprofits, schools, etc. using internal platforms and processes.

• Proactively seek out additional opportunities that build sales and align with our core values.

• Work with Restaurant Support Center and use provided tools/platforms as needed for local emails, local social media posts, additional print material needed, etc.

Essential Behaviors:

• Proactive self-starter who is comfortable with and capable of running projects.

• Utilizes tools and resources to effectively execute all components of job.

• Communicates regularly with field partners, Managers and Director of Operations regarding staffing considerations, LSM events, preparation for large orders, and any other items they should be made aware of.

• Takes direction and works independently.

• Ability to work overtime as necessary by the GM or DO.

• Performs other duties as required and assigned.

Transportation Requirements:

The position requires that the team member have and maintain a vehicle in good working order, they must also possess a current valid state-issued driver’s license, and comprehensive vehicle insurance policy is also required. Proof of insurance and license required. Mileage reimbursement will be provided.

Transportation Requirements:

The position requires that the team member have and maintain a vehicle in good working order, they must also possess a current valid state-issued driver’s license, and comprehensive vehicle insurance policy is also required. Proof of insurance and license required. Mileage reimbursement will be provided.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle or feel objects and tools; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must regularly lift bags and boxes of food that may weigh up to 50 pounds.