What we offer:

• Free daily meal and salad bar
• Free parking
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES:

​Salary Range: $74k-$76k

• Achieve and exceed personal room night and catering goals.

• Analyze and estimate the total value of each piece of business and negotiate the best situation for achieving optimum revenue for the hotel while ensuring excellent customer service.

• Promotes and sells LJBTC banquet space including the La Jolla Beach and Tennis Club, The Shores Hotel and Restaurant, and the Marine Room.

• Ensures all BEOs are reviewed and corrected before BEO meetings.

• Oversee contract details and handling of all food, beverage, setup, audiovisual, resumes, welcome letters, and Banquet Event Orders for events.

• Upsells all aspects of events to include décor and specialty items for events.

• Liaises with banquet staff in order to turnover event execution and client relationship once planning has been completed and the client is in-house.

• Orders operational supplies needed for events. Follow through of billing, delivery, serving and pickup of all items.

• Completes and follows through on all Catering and Conference Services internal and external communication, including but not limited to accounting concerns, property requests, resumes and engineering requests.

• Possesses excellent interpersonal and sales-related skills for both selling and servicing events.

• Demonstrate extensive knowledge of meeting room capacities, banquet set up, audiovisual and any other pertinent details as they relate to events.

• Has extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items, including wine sales and service.

• Investigates and resolves food quality and service complaints.

• Collaborate, communicate, and participate as a team player with fellow managers.

• Be a leader and role model to all team members.

• Entertain clients on property.

• Meet guests for site inspections, meet with guests upon arrival and departure and provide knowledgeable information about the properties.

• Finalize event BEOs and resumes.

• Attend BEO meetings and resume meetings.

• Able to manage multiple tasks. 

• Send professional correspondence to guests.

• Coordinate VIP amenity deliveries as needed.

• Develop and maintain positive rapport with group contacts/meeting planners.

• Demonstrate self-confidence, energy, and enthusiasm.

• Organize and maintain group room files and forward group sales related documents to other departments as required in a timely manner.

• Complete any reasonable request from your supervisors.

• Consistently present a polished, professional image representing all La Jolla Beach and Tennis Club entities.

• Will be self-motivated, team-oriented, ambitious, and driven for sales success.

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Manage subordinates in the Catering and Conference Service Departments.

• Participates in the evaluation of employees.

• Supervisory responsibilities in accordance with the organization's policies and applicable laws.

• Duties include interviewing, hiring, training employees, planning, assigning, directing, and reviewing work.

• Appraising performance, rewarding and disciplining employees, addressing complaints, and resolving employee and/or employee related issues.

QUALIFICATION REQUIREMENTS:

• Four-year college degree or equivalent education/experience preferred.

• A minimum of three years of employment in a related position.

LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.