Catering Coordinator

At Chick-fil-A Chesterfield Valley, we aspire to create remarkable moments for our guests through service and hospitality. We aim to have a family in our team, and a home in our restaurant, while assuring quality and accuracy through all we do for our guests by “Winning Hearts Every Day.”

Company Overview

Chick-fil-A Chesterfield Valley has been serving our community since 2007 guided by the four commitments of our mission statement:

1. Obsession for exceptional service

2. Drive for continual growth

3. Commitment to operational excellence

4. Focus on developing remarkable leaders

Our vision is to be the first choice dining destination(s) for our community and those traveling through it. We also aim to be the first choice of employment in Chesterfield because of our reputation for fair wages and a work environment that is both personally and professionally rewarding.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities with Missouri Baptist University
• Competitive pay

Catering Coordinator Responsibilities:

The catering coordinator is a team player who is organized, skilled in time management and comfortable communicating order needs with kitchen staff and front of house, when necessary. The individual in this position will be responsible for preparing all orders, handing them out to guests upon arrival at the restaurant and delivering orders to specified locations when requested. The catering coordinator is not a leadership position and the coordinator will report directly to the Operations Director.

• Prepare order slips and paper goods the night before/start of the day
• Communicate with kitchen director or kitchen lead
• Answer catering questions and help guests make the best choice for their needs
• Learn and keep track of hold times to ensure food quality and safety
• Carry large orders to the guests’ car
• Ring up new catering orders for guests who order at the restaurant
• Always go the second-mile while caring for our guests, including mailing thank you notes for catering orders

Position Type:

• Full-time (Minimum 20 hours/week)

Qualifications and Requirements:

• Must be at least 18 years old
• Engage our guests with a servant-hearted mindset, hospitality, and care
• Gain knowledge on all menu items and assure their quality and accuracy
• Be able to handle a fast-paced and quickly-changing work environment
• Be able to stand/walk up to 100 feet at a time, over a period of four hours without a break
• Be able to lift up to 50 pounds without restrictions
• Be able to work with basic restaurant cleaning chemicals and tools with no restrictions or allergies
• Be able to be flexible moving through different positions including, but not limited to, drive-thru service, outdoor order taking, front counter cashiering, and dining room hosting
• Be fluent in English
• Be able to do basic math (Giving correct change, counting bills and change in cash drawers, and giving change for larger bills)
• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.