Catering Full Serve

Position Type/Expected Hours of Work

This is an on-call position with no guarantee of hours or shifts. Hours of work vary and are typically from 4:00 am to 2:00 am. Additional work hours and flexible schedule may be required. Shifts can last anywhere from 2 hours to 12 hours and may occur on any day of the week. Additional training and/or education hours may be required.

Classification
Non-Exempt

Reports to
Catering Operations FS Manager

Summary/Objective
Serve food and drinks in a professional manner; work with the Elephants team creating and promoting consistent quality food, provide Elephants customers with the best possible event service.

Essential Functions*

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Upholding Elephants Delicatessen’s Core Values

· Standard of Excellence, Unity, and Sustainability, as outlined in the employee handbook.

Event Serving

· Present positive image: good body language, personal hygiene and professional appearance, follow dress code

· Attend Elephants full serve department meetings and trainings to learn the “Elephants way” of service

· Create great rapport with our customers through exemplary food service and knowledge

· Replenish food and beverage stations

· Be familiar with seasonal menus and menu items

· Serve for a variety of meal styles i.e. plated meals, passed hors d’oeuvres, buffets

· Communicate with fellow staff regarding customer concerns or workflow

· Always display a can-do attitude

Bartending

· Set up full bar per Elephants specifications

· Sell and pour quality alcoholic drinks: usually wine and beer; occasional hard- liquor events

· Maintain all current OLCC regulations

· Maintain the safety of the bar area by monitoring over-consumption, spills, etc.

· Maintain a clean, tidy, and visually pleasing bar set up

Cleaning and Other Tasks

· Load/Unload equipment from central catering kitchen to be set up at events

· Ensure that all equipment is handled, cleaned, and stored properly

· Keep event space and staging areas clean and clutter free

· Set up/ break down buffets and beverage stations per current full serve standards

· Bus and clear event spaces

· Ensure security of premises during and after events

Physical Demands

· Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear.  Consistent fine finger manipulations and repetitive motions with hands and feet 

· Occasionally required to stoop and climb ladders or stepstools

· As needed, position may require sitting, crawling and climbing stairs

· Consistently required to lift up to 50 pounds without assistance. Occasionally required to lift up to 60 lbs. without assistance

· Work performed requires medium-high physical strength

· Consistently required to use near and peripheral vision, in addition to depth perception

Work Environment

· Includes working in refrigerated areas and on surfaces that can be wet and slippery

· Typically, maintains a moderate noise level

· Working with exposure to dust, mold, gluten, fragrances and other fumes and airborne particles, fresh fruits, vegetables, house plants, and flowers

· Working in proximity to and using common commercial cleaning agents 

· Frequent handwashing is required

Required Education and Experience

1. Minimum 1 year food or beverage serving experience 

2. Current Food Handlers permit for Oregon

3. Current OLCC

Preferred Education and Experience

1. At least 1 year of event or banquet serving or bartending experience

2. Ability to use one’s own vehicle