Centre Administrator

Centre Administrator | Early Childhood Education

About Us

We are a warm, welcoming and community-focused Early Childhood Education and Care Centre, committed to providing high-quality education and care for children and families. We are seeking a friendly, organised and proactive Centre Administrator who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service.

Key Responsibilities

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  Manage the centre reception and front office, welcoming families, children, visitors and staff.

  
  


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  Answer telephone enquiries and respond to emails professionally and promptly.

  
  


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  Provide exceptional customer service to current and prospective families.

  
  


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  Conduct centre tours for prospective families and assist with enrolment enquiries.

  
  


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  Process enrolments and maintain accurate child and family records.

  
  


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  Perform data entry and maintain electronic and paper filing systems.

  
  


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  Schedule meetings, appointments and centre tours.

  
  


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  Process payments and receipts while maintaining accurate financial records.

  
  


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  Follow up outstanding fees and manage debt collection in a professional and respectful manner.

  
  


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  Liaise with Centrelink and other relevant government agencies regarding childcare subsidies and enrolments.

  
  


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  Support occupancy growth by following up enquiries and maintaining relationships with prospective families.

  
  


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  Use childcare management and CRM systems to maintain accurate records and communication.

  
  


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  Assist the Centre Director with general administrative duties and reporting.

  
  


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  Ensure confidentiality and compliance with centre policies and relevant legislation.

  
  

About You

To be successful in this role, you will have:

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  Previous administration experience (experience in Early Childhood Education is highly regarded).

  
  


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  Outstanding communication and customer service skills.

  
  


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  Excellent organisational skills with the ability to prioritise competing tasks.

  
  


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  High attention to detail and strong data entry accuracy.

  
  


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  Tech-savvy with confidence using Microsoft Office and the ability to learn new systems quickly.

  
  


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  Experience using childcare management platforms such as XAP, Kindyhub, or similar software is highly regarded; however, comprehensive training will be provided to the right candidate who is eager to learn.

  
  


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  Experience managing accounts, payments and debt follow-up is highly desirable.

  
  


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  A positive, professional and friendly attitude.

  
  


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  The ability to work independently while contributing to a supportive team environment.

  
  

What We Offer

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  A supportive and welcoming team culture.

  
  


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  Ongoing professional development opportunities.

  
  


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  A rewarding role where you make a genuine difference for children and families.

  
  


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  Competitive remuneration based on experience*

  
  

If you are an organised administrator with a passion for delivering outstanding service and supporting families, we'd love to hear from you.

If you're ready to make a difference every day, we'd love to hear from you. Apply today and be part of something amazing!