Charge Entry Specialist

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Explore our Benefits, current Hiring Incentives, and our Taking Care of Us initiative — which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) — to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage


• Retirement savings plans and financial wellness support programs


• Generous paid time off and flexible scheduling to promote work-life balance


• Career development programs including clinical ladders, shared governance, and advancement opportunities


• Personalized onboarding with dedicated preceptors and ongoing educational support


• Tuition reimbursement and access to onsite childcare


• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy


• Competitive pay with shift/weekend differentials


• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

Full details are available on our Benefits Page.

Job Summary

The Charge Entry Specialist duties include review and acceptance of electronic and manual charges generated by Augusta Medical Group encounters. In doing so, the Charge Entry Specialist will review provider documentation to extract data to accurately review and make corrections where needed to CPT and/or ICD-10_CDM codes.

Shift: Day M-F w/ flexibility at month end to meet monthly, quarterly and annual deadlines

This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

Essential Job Duties

• Accurately enter/accept Evaluation and Management level codes for all professional fee services within accordance of CPT and CMS guidelines.


• Understand and maintain education on all CPT/ICD-10/HCPCs guidelines including revisions, deletions and additions to the code sets.


• Make necessary changes to claims to ensure accurate and complete billing of services rendered including addition of modifiers, correction of place of service codes, addition of missing charge codes and payer specific billing modifications where necessary.


• Communicate effectively with providers, office managers, auditors, and billing staff.


• Review providers dictation for office and procedural visits as needed.


• Develop and maintain knowledge of 2 – 4 specialties provided by Augusta Medical Group.


• Other duties as assigned by AMG Coding Manager, or Patient Accounting Director.

Required Qualifications

• Education: High School Diploma or equivalent


• Licensure/Certification: None


• Experience: One year of physician office experience or related functions.


• Driver's License: N/A


• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: None


• Licensure/Certification: Certification through AAPC (can be obtained on the job).


• Experience: None


• Prior experience in a hospital, healthcare system, or related service-oriented environment


• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus

Competencies, Knowledge, Skills and Abilities

• Participation in continuing education programs per department guidelines is a must


• Knowledge of Microsoft office products required


• Knowledge of hospital and/or practice management EHR systems required


• Knowledge of national correct coding initiatives preferred.


• Understanding clinical documentation and terminology


• Knowledge of anatomy and physiology.


• Ability to manage deadlines and complete projects on time or ahead of schedule


• Ability to identify and resolve problems in a timely manner and develop alternative solutions


• Ability to work independently or in a group setting

About Augusta Health

Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255-bed facility—and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.