Chefs - Multiple openings - Boston, MA

Shaw’s and Star Market is working to become the favorite food and drug retailer in every state it operates and is a proud member of the Albertson’s family of stores. Shaw’s is one of the oldest continuously operated supermarkets in the United States with its roots dating to 1860. Throughout five New England states, there are 155 store locations employing approximately 18,000 associates. For more information about Shaw’s, please visit www.shaws.com or connect with us on Facebook at http://www.facebook.com/Shaws.

The Chef is responsible for the Prepare and Cook product in the Prepared foods/ LaCarte Department. Operations including providing customer service and assuring that associates are following company policies and procedures. He/she is responsible for following the customer satisfaction behaviors, to include being friendly, responsive, knowledgeable and passionate about Service. He/she is also responsible for achieving production and budget objectives. This position includes performing stocking duties as needed. He/she must have excellent customer service skills, as he/she is the role model for other associates.

ORGANIZATIONAL RELATIONSHIPS:

• This position reports to: Store Director, Assistant Store Director, Deli Manager or LaCarte Manager
• Positions that report directly to this position: LaCarte clerks,Deli clerks (if applicable), and any other clerk working in the LaCarte/Prepared Foods Department.

ESSENTIAL JOB FUNCTIONS:

• Observe all store rules and company policies.
• Maintain a neat,well- groomed personal appearance at all times and observe Company dress code policy.
• Observe shift operating hours at all times as scheduled or assigned by the prepared Foods Manager
• Adhere to all Local,State,and Federal Health and Civil Code regulations
• Must wear an approved hat or hairnet.
• Cuts,prepares and cooks food.
• Cleans and organizes kitchen area as well as coolers and walk in freezers
• Ability to learn,follow and enforce company policies, Kitchen procedures and Sanitation guidelines.
• Assist in receiving and unloading of merchandise.
• Must be able to lift up to 50 lbs.
• Take stock to storage or shelf areas including Coolers and Freezers
• Open cartons to price,display,store or break down items according to established policies and procedures
• Keep Manager or other designated personnel informed of low inventory conditions or spoilage problems
• Handle all damaged or spoiled products according to Company policy and assist in controlling the level of damaged goods.
• Perform other duties as assignments as directed. Assist the Department Manager and accountable for all aspects of the operation and supervision of the Department including, but not limited to:  Department personnel; providing customer service; achieving sales, gross profit, labor, shrink and inventory goals set for the Department; product ordering, quality, presentation, merchandising, organization, pricing, stocking, shelf allocation, staffing, training, turnover and morale.
• Assist in increasing sales by utilizing the five steps of retail selling – Connect with the customer; qualify the customer; present solutions; closing the sale and create a customer for life.
• Assure that all Company and Department specific policies and procedures are adhered to on a regular basis.
• Perform job functions of other Department personnel in their absence and/or in addition to them. 
• Effectively supervise 2 to 15 associates in a fast paced and multi functional environment and take appropriate disciplinary action when necessary.
• Operate various store computer systems.
• Must be available to work 40 hours per week at peak business times.
• Conduct periodic reviews of work practices and provide information to Department Management.
• Achieve other objectives including, but not limited to food safety, workplace safety, and company audits.
• Other duties as assigned by Store Management.
• Chef assign, review, and approve work of all clerks under his/her direct supervision.
• Chef must take the initiative to foresee work that needs to be completed and see to it that it is completed in a timely fashion.
• Chefs determine appropriate staffing levels for each shift based on  business needs.
• The Department Manager generally prepares work schedules on a weekly basis.

RESPONSIBILITY AND DECISION MAKING AUTHORITY:

Chef assists in scheduling of all planned duties as assigned.

• Make recommendations on staffing the Department; interviewing and hiring of Department personnel; and promotion of associates; Assign work to, direct the work of and train Department personnel; Responsible for achieving goals established by the Store Director.
• Responsible to know, understand, and support department specific policies and procedures.
• Ensure that associates perform their work in a safe and ergonomically correct manner.
• Chefs must take action on unsafe working conditions when appropriate.

RELATIONS WITH OTHERS:

• Must be able to relate to the following in a courteous and professional manner: Customers, Supervisors, Subordinates, Co-workers, Store Management, Vendors Other people with whom they have contact while on duty.

KNOWLEDGE AND BACKGROUND REQUIRED:

• Must be at least 18 years old.
• Ability to handle multiple priorities in a fast paced environment.
• Problem solving ability.
• Experience in Chef-Prepared foods, Kitchen or equivalent.
• Some on the job training is provided.
• Ability to work inside, Cold and Hot environments
• Prepare/Cook food, stock and rotate product in display case, Coolers and Freezers, unload deliveries. operate and clean all equipment and tools.
• Must be able to work around Safety Risk Factors and conditions in a kitchen environment including.
• Twisting, slippery floors surfaces, cluttered floor surfaces, Hot cooking surfaces and Hot equipment,fumes, sprays, hazardous cleaning solutions and operations of department equipment Machines, Tools, including Knives, Slicers, Food processors, Grill, Warmer, Fryer, Smoker, Ovens, Kitchen utensils, Electric Scales, Mixer, Pizza ovens, Shrink film wrapper,Power or hand Jack, pressure washer, trash Compactor

KNOWLEDGE AND BACKGROUND DESIRED:

• Culinary Foods Training, School or previous kitchen experience prefered
• Successful completion of a training program or eqivalent combination of education and experience.
• Leadership qualities including, but not limited to: good listening skills; the ability to motivate others; respect for and tolerance of others; the ability to communicate pleasantly and effectively with customers, vendors, Store Management, other Store and Company personnel;
• Thorough understanding of Company and Department specific policies and procedures.
• Good judgment, the ability to make sound decisions and to solve any problems arising in the course of performing the work of the Department
• Excellent customer service skills.
• Ability to understand customers needs and ask questions to expedite the handling of requests.
• High school diploma or better.

WORKING CONDITIONS:

• Stores are usually open 7 days a week.
• Chef / prepared foods clerk usually work 40 hours a week.
• Retail store conditions are generally dry with moderate temperature.
• Freezer conditions are generally very cold.
• Cooler conditions are generally cold.
• Requires the performance of repetitive tasks.
• Exterior conditions vary with the seasons and may be wet or dry, warm or cold.
• A hair restraint must be worn at all times.
• Associates in the LaCarte Department are usually scheduled according to peak customer times.

GENERAL:

• This position is a full time position.
• This is a supervisory position and subject to transfer to other locations.
• Food Safety Awareness and Training is required in this position.

MISCELLANEOUS:

• It is important to understand that all Chef/Prepared Foods associates must have the ability to deal with, and resolve, some potentially difficult situations (such as dissatisfied customers, associate issues, or emergencies) to perform this position in a satisfactory manner.
• This position and job description are subject to change, with or without notice. The inclusion of specific duties and responsibilities in this job description is not intended to exclude other duties and responsibilities: From time to time the associate may be assigned duties and/or responsibilities in addition to or different than those set forth above.

This job description, alone or considered together with other written or verbal statements of the Company or its representatives, is not a contract of employment, nor does it change the at-will status of any associate of Shaw’s Supermarkets, Inc.

EOE

Please apply online at www.shaws.com and email resume to [email protected]