Chief Compliance Officer (COO)
The Chief Compliance Officer ensures the organization functions within regulatory and legal parameters; identifies and mitigates risk exposure. Maintains an effective Compliance/Risk Management Program and annual Compliance/Risk Management Work Plan(s) to prevent illegal, unethical, or improper conduct. Provides guidance to the leadership team and staff on matters relating to compliance and risk management.
Location: Midtown Clinic (Sacramento, 95811)
Essential Functions
Oversight of Privacy Officer Functions
Identify, implement, and maintain the organization's privacy policies and procedures with the leadership team and legal counsel when needed
Ensure the organization has up-to-date privacy consent forms, information notices, and materials that meet current organizational and legal standards
Oversight of Policies and Procedures Maintenance
Oversee all aspects of organizational policies and procedures and Code of Conduct, including audits, maintenance, revision, communication, and managing the platform where they reside. Manage the online policy and procedure library
Management of Contracts, Agreements and Insurance Policies
Engage in the development, execution, and continuous compliance monitoring of contracts, agreements, insurance policies, and business associate agreements, coordinating with legal as needed
Risk Assessment
Evaluate incidents for severity, frequency, financial loss, and report to relevant parties
Triage, assign, track and escalate compliance concerns, deadlines, complaints, regulatory notices and external requests; and support timely resolution and follow-up. Advise leadership on corrective actions, preventive controls and matters required legal, executive, or Board review.
Develop loss control measures for patient care complaints, including access to care and appropriate treatments
Liaise with legal counsel on lawsuits and related processes. Understand risk management legal components.
Serve as a staff resource on risk management and patient safety. Model behavior in patient satisfaction, conduct, confidentiality, complaint resolution, and problem-solving.
Follow up and act on regulatory/insurance survey recommendations to minimize risks. Fulfill fiduciary duties in managing organizational risk.
Collaborate with Chief Health Officer regarding investigations involving patient safety, particularly when quality of care concerns or clinicians are involved.
Additional Duties Minimum Requirements
Bachelor’s degree in a related field plus Five (5) years’ experience working in an FQHC compliance environment. Education may be substituted for related experience healthcare settings.
Expertise in the following areas, typically gained from 5+ years in a supervision capacity
Developing department objectives and measurements to meet organizational goals
Staff selection and development
Management of department workload
Effective communication skills, including but not limited to:
Ability to read and write effectively, in English, within the business context
Ability to compose correspondence
Ability to speak effectively before patients or employees of the organization
Ability to tactfully, confidentially, and professionally handle all manner of patient communications.
Personal composure and flexibility to successfully perform all functions of the position in a fast paced, multi-disciplinary setting.
Eligibility for certification in Health Care Compliance(CHC) and Privacy Compliance (CHPC) required.
Experience with data analysis tools and techniques.
Preferred Background
Master’s or Doctorate in Public Health, Healthcare Administration, or law strongly preferred.
Research Compliance (CHRC), or Auditing certification preferred.
Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all.
- Demonstrated person-centered approach and familiarity with trauma informed systems and restorative practices.
Reasonable AccommodationsOne Community Health endorses and supports the Americans with Disabilities Act of 1990 (ADA) and the California Fair Employment and Housing Act (FEHA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require an accommodation due to a disability to complete this application or you are experiencing difficulty submitting your application, please contact us at [email protected]. Our BenefitsFor more information on the comprehensive benefits we provide, please visit: https://onecommunityhealth.com/careers/recruitment Additional Information:We only employ US citizens and non-US citizens authorized to work in the United States in compliance with federal law.
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