Chief Engineer

POSITION SUMMARY:

The primary function of the Chief Engineer is to direct and coordinate and perform the activities within the hotel in regard to routine, preventative and emergency maintenance.

ESSENTIAL FUNCTIONS:

• Responsible for the maintenance/houseperson staff members and their performance.
• Coordinate with GM and staff to Plan, schedule and prioritize all tasks, work orders and special projects to be completed by the Engineer.
• Ensure that guests receive prompt, professional treatment and courteous service in response to their maintenance needs.
• Perform daily inspections to ensure property grounds and work areas are maintained to standard.
• Ensure all safety equipment and conditions are up to code.
• Ensure proper lockout/tagout procedures are initiated and followed.
• Coordinate with General Manager to create preventative maintenance program for all mechanical related equipment.
• Establish department equipment and inventory levels to be maintained, and work with the General Manager on ordering procedure.                                                                 
• Maintain, monitor, and test the hotel’s emergency and security systems, features and procedures.
• Ensure all tools and equipment are in working condition, and up to code.
• Ensure the security of all equipment and tools.
• Ensure storerooms and workspaces are kept clean and organized.
• Coordinate with GM to ensure that the grounds near the pool, Jacuzzi, sauna, fitness area and restrooms are on par with the standard meant to be maintained.
• Ensure follow through on all issues and discrepancies as pertaining to Engineering.
• Proficient in basic Building Services Engineering; including, but not limited to wall vinyl repairs, tile work, grouting, caulking, plaster, and painting.
• Maintain operation for interior/exterior of facility; including, but not limited to plumbing, heating & cooling, structural, and ground care.
• Perform property walks to ensure cleanliness, functionality and security.
• Complete assigned cleaning and maintenance requests as informed by the front desk.
• Coordinate the ordering of chemicals and the regular maintenance of the pool and fitness area.
• Maintain the Material Safety Data sheets, ensuring they are up-to-date and compliant with O.S.H.A standards.
• Assisting in the management of the departmental budget and costs of specific repair projects.
• Coordinate the maintenance of the workout equipment with General Manager.
• Reply to guest questions and handle any concerns.
• Responsible for ordering maintenance supplies while observing budgeted guidelines.
• Responsible for Maintenance Department Associate performance appraisals.
• Responsible for maintaining a monthly checkbook of expenditures.
• Ensure all employee trainings and certifications are up to date.
• Setup maintain and refresh function room as required.
• Scheduling of Maintenance Associates’ shifts and breaks.
• Demonstrate leadership through positive, professional communication with associates, guests, and vendors.
• Attend mandatory meetings & hotel functions.
• Comply with all company standards and policies, as established in the employee handbook.
• Other duties as required.

SUPERVISORY RESPONSIBILITIES:

• Hires and trains maintenance department staff.
• Organizes and oversees the schedules and work of maintenance staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Excellent management and supervisory skills.

EQUIPMENT TO BE USED:

• Computers.
• Software systems.
• General Office equipment. 
• Electrical and manual tools appropriate to completing the project/maintenance required.

TYPICAL PHYSICAL DEMANDS:

• Able to lift and carry up to 50 lbs.
• Able to bend, stoop, walk, crawl into awkward spaces and climb ladders.
• Able to see, talk and hear. 
• Requires walking the property and facility to diagnose building issues to plan repairs or maintenance for extended periods of time (6-8 hours). 
• Must be physically able to perform repairs when needed.

TYPICAL MENTAL DEMANDS:

• The ability to: listen, read, write, and speak, both clearly, and effectively ensures that the lines of communication are open between the Associates and guests at the hotel; and is absolutely essential. Customer service is our priority, so it is imperative that all Associates communicate to the best of their ability. 
• The ability to perform basic mathematical functions: adding, subtracting, multiplying, and dividing, using whole numbers, common fractions, and decimals. 
• The ability to apply the use of common sense & understanding in order to carry out instructions, whether in written, oral or diagram form. 
• Must possess conflict resolution skills. 

WORKING CONDITIONS:

• Exposure to detergents, cleaning solvents, paints and chemicals used for repairs and maintenance 
• Employees are expected to comply with existing safety procedures.
• The ability to work in close proximity with others comfortably, while multitasking in a fast-paced environment. 
• Hospitality environment requires polite, professional conduct and communication at all times. 
• Must be able to work a flexible schedule; days, nights, weekends, and/or holidays as needed.

EDUCATION REQUIRED:

• A High School diploma or equivalent;
• College degree preferred.
• Building/Maintenance Certification a plus.

EXPERIENCE REQUIRED:

• 1 year related experience and/or training; or equivalent combination of education and experience.
• Previous hotel experience preferred, but not required.

SKILLS, AND CAPABILITIES REQUIRED:

• Experience with electrical and mechanical systems required. 
• Valid Driver’s License required.
• Working knowledge of HVAC, Electrical, Plumbing, Carpentry and Painting required.  
• Knowledge of safety codes and tool usage required.