Chief of Staff & Technology Transformation

The Chief of Staff & Technology Transformation is a senior technology and business leader responsible for driving enterprise-wide transformation initiatives that align technology investments with strategic business objectives. This role provides leadership across governance, operational excellence, technology enablement, vendor management, and organizational change initiatives to deliver measurable business, operational, and financial outcomes. Working closely with executive leadership, IT, Procurement, Finance, Operations, and business stakeholders, the position serves as a key catalyst for enterprise modernization, helping to optimize technology portfolios, strengthen governance frameworks, improve cross-functional alignment, and accelerate value realization from strategic initiatives.

AI Strategy, Governance & Value Realization:

• Lead enterprise AI governance and enablement initiatives focused on accelerating business value while establishing appropriate operational, security, and compliance guardrails
• Coordinate AI steering committee activities, intake processes, and prioritization frameworks across the enterprise
• Aggregate, evaluate, and track AI initiatives and opportunities across business functions
• Partner with Cybersecurity, Legal, Compliance, Architecture, and business leaders to establish responsible AI governance standards
• Develop dashboards, reporting, and communication mechanisms to track AI adoption, operational impact, and value realization
• Identify opportunities to scale successful AI solutions and operationalize repeatable best practices

IT Vendor Strategy, Governance & Synergy Realization:

• Partner with Procurement, Finance, and IT leadership to develop and execute enterprise technology vendor strategies
• Lead vendor rationalization, optimization, and consolidation initiatives across the technology portfolio
• Identify and drive validated cost savings and operational synergy opportunities
• Establish vendor governance standards, performance management processes, and executive QBR cadences
• Improve visibility into technology spend, contract renewals, licensing optimization, and vendor risk management
• Support enterprise standards for technology procurement, partnership governance, and strategic sourcing activities
• Execute across multiple concurrent initiatives with tight prioritization and disciplined delivery

Business Relationship Management & Solution Enablement:

• Serve as a strategic interface between IT and business leadership to improve alignment, communication, and solution execution
• Partner with business stakeholders to identify operational challenges and technology-enabled opportunities
• Improve project intake quality, prioritization, and requirements maturity before initiatives transition into delivery teams
• Facilitate solution evaluation and vendor selection activities when third-party implementation support is appropriate
• Coordinate transition of externally implemented solutions into internal operational ownership and support models

Support organizational change management, adoption, and stakeholder engagement activities

• Drive transparency, accountability, and communication across business and technology team

Execution, Governance & Prioritization:

• Implement portfolio governance and prioritization frameworks to manage competing demands and ensure focus on highest-value initiatives
• Build a culture where leaders are accountable for outcomes, not activities
• Drive execution discipline, transparency, and measurable performance tracking
• Develop and manage roadmaps explicitly tied to EBITDA impact, cost reduction, and scalability

Stakeholder Engagement:

• Act as a trusted advisor and operator to executive leadership, with the ability to influence and challenge where needed
• Translate business strategy into clear, executable technology priorities
• Communicate effectively across all levels, including board-level visibility where required
• Align cross-functional stakeholders across Finance, HR, Sales, and Operations

Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Required Experience:

• 10+ years of progressive leadership experience in Information Technology, Digital Transformation, Business Relationship Management, Technology Operations, Consulting, or related functions
• Experience leading cross-functional enterprise initiatives in complex, fast-paced organizations
• Strong understanding of enterprise technology governance, vendor management, and operational transformation
• Experience working directly with executive leadership and business stakeholders
• Demonstrated ability to influence without direct authority and drive organizational alignment
• Experience managing technology vendors, contracts, and strategic partnerships
• Strong communication, facilitation, and executive presentation skills

Leadership and Management:

• Execution-oriented leader with a bias for action and results
• Ability to bring structure to complex, ambiguous environments without slowing momentum
• Strong prioritization capability across competing initiatives and stakeholders
• Proven ability to drive accountability and ownership across teams
• Comfortable operating as a peer to senior executives, influencing and challenging decisions when needed
• Track record of building high-performing, engaged teams with strong followership

EDUCATION:

• Bachelor’s degree in Information Technology, Computer Science, or related field required
• Advanced degree preferred but not required.

• Competitive Salary
• Medical, dental, and supplemental insurance
• 401K Plan
• Paid Holidays
• Paid Time Off

At TIC Solutions, we do work that matters. As a leading provider of critical asset integrity and engineering solutions, we help keep essential industries operating safely, reliably, and efficiently across North America and beyond. From infrastructure and energy to industrials and renewables, our work supports the communities where we live and work every day.

With more than 11,000 employees across 200+ locations, TIC Solutions combines global scale with local expertise, creating opportunities for employees to build meaningful careers while making a real impact. Our teams are driven by safety, innovation, collaboration, and technical excellence, and we are committed to investing in our people through growth opportunities, hands-on experience, and a strong culture of support and accountability.

Whether you are in the field, in operations, or supporting the business behind the scenes, you will be part of a team focused on solving complex challenges and delivering high-quality solutions for our customers.