Child Support Investigator 2

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at  www.statecareers.mt.gov.

 

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.

 

The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.

 

Why Join DPHHS

 

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

 

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

 

• Knowledge of investigative principles, due process, administrative and judicial process.

• Knowledge of general collections principles and social service programs.

• Ability to analyze information, make decisions and solve problems.

• Excellent written and verbal communication skills.

• Meet minimum qualifications:

  • Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field.

  • Three years job related experience, child support, general investigative or relevant collections experience.

  • Other combinations of directly related education and experience may be considered on a case-by-case basis.

• Preferred:

  • Child support enforcement experience.

 

How to Apply

 

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter

• Resume

• References

 

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

 

Additional Information

 

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.