Children's Outreach Services Coordinator

Pay Rate: $20.00/hour I Hours: Flexible availability, including some evenings & weekends as needed; hours vary from 5-24 hours per week, depending on need I Location: Martin Library I Travel: Local travel around York County I Supervisor: Director of Educational Services I Classification: Part-Time/Non-Exempt I Individuals Supervised: None             

GENERAL DESCRIPTION

The Children’s Outreach Services Coordinator plans and implements story time and birthday party services. This includes:

• Coordinating, planning, and executing birthday parties at York County Libraries locations for children up to 6 years of age. 
• Planning, scheduling, and facilitating story time programs across York County at early childhood education facilities (formerly childcare/daycare centers) contracted with YCL.
• Conducting outreach to develop story time contracts with new early childhood education sites and/or to facilitate growth of YCL’s birthday party service.

EDUCATION & EXPERIENCE REQUIREMENTS

• Associate’s degree in early childhood education or related field; bachelor’s degree preferred.
• Experience in managing relationships with school/non-profit administration preferred.
• Experience in event planning, particularly children’s events preferred.
• Solid classroom management skills required, classroom experience in Pre-K preferred.
• Candidate must have current PA Child Abuse Clearance, PA Criminal History Clearance, FBI Fingerprint-Based Clearance, and Mandated Reporter Training Certificate. 

GENERAL REQUIREMENTS

• Excellent organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to work effectively with children, parents, library, early childhood education staff and library/non-profit administration. 
• Creativity and ability to think on one’s feet to solve problems and adapt to changes.
• Proficiency in Microsoft Office Suite and scheduling software.
• Reliable transportation to travel to program sites in York County.

DUTIES AND RESPONSIBILITIES

• Maintain and manage scheduling to ensure sufficient time is allowed for facilitation of services and travel between sites.
• Plan & present each event and maintain data.
• Coordinate with each client to affirm program details, ensuring quality service is provided.
• Identify, promote and develop new client contracts in collaboration with the Director of Educational Services.
• Maintain program supplies inventory; coordinate with the facilities manager to order/replenish supplies.
• Monitor monthly expense report in collaboration with Finance and Director of Educational Services.
• Coordinate with clients, library staff and volunteers to set up and cleanup program venue.
• Ensure all site and library rules, safety guidelines, and protocols are followed, including any issues or concerns before, during or after the program, so that all participants enjoy a positive and memorable experience.  
• Work with YCL Marketing to promote and grow YCL program outreach.

CORE COMPETENCIES

• Planning and Organizing: Ability to plan, organize, and coordinate programs effectively. This includes managing resources and logistics, working within budget constraints, and ensuring everything runs on schedule.
• Communication Skills: Strong written and verbal communication skills are necessary for liaising with parents, staff, and vendors. The candidate should be able to articulate expectations and responsibilities clearly.
• Interpersonal Skills: Ability to build relationships and work effectively with a diverse group of people, including children, parents, staff, management, and vendors.
• Problem-Solving: Ability to anticipate potential issues and address problems as they arise exhibiting sound judgment and decision-making skills.
• Adaptability: Quickly adjust plans and schedules based on changing needs and circumstances. This involves being flexible and resilient in the face of challenges. 
• Teamwork and Collaboration: Ability to work cooperatively with others, contributing to a positive, inclusive work environment. This includes working well with library staff and volunteers to ensure smooth event execution.
• Creativity: Ability to develop innovative and fun ideas for children’s parties & story time that are engaging and memorable.
• Customer Orientation: Focus on providing excellent service to the children, parents and teachers, ensuring their needs and expectations are met or exceeded. 
• Decision-Making: Ability to make effective decisions under pressure, often with limited information and tight deadlines. 
• Delegation: Capacity to appropriately assign tasks to library staff or volunteers, ensuring efficient use of resources and successful program execution. 
• Financial Acumen: Understands and uses financial information to manage costs and budget decisions related to program planning and execution.
• Ethical Conduct: Demonstrates integrity and maintains high professional standards in all interactions.

PHYSICAL REQUIREMENTS

• Must be able to lift up to 30 pounds from ground level to waist level.
• Must be able to bend, squat, and kneel occasionally throughout work shift.
• Required to perform simple grasping and fine manipulation tasks with both hands and requires acceptable corrected vision (in both eyes) and acceptable corrected hearing.
• Must be able to reach, lift, and stretch throughout the day.