Cisco UC Automation Engineer

• IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems.


• IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.


• Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes.

Responsibilities

Design and build automatons for Cisco Unified Communications Systems, including Call Manager/Unified Communications Manager 6.x through 9.x, Unity Server, Unity Connection, UCCX and UCCE.

Work closely with the IPsoft UC Operations team to analyze operations metrics and determine potential automation opportunities across Cisco UC product portfolio.

Required Skills & Experience
Thorough understanding of Cisco UC architecture

Deep understanding of all consumer classes of entire Cisco

UC product portfolio Thorough understanding of WSDL, XML and JAVA

Well versed with .NET and J2EE programming

Good understanding of JAVA & .NET debugging

Thorough understanding of manual testing

In-depth knowledge of SQL

Understanding of Finite state machines

In depth understanding of REST API and Cisco AXL API

Elementary knowledge of PERL, SHELL and UNIX

Cisco CallManager/Unified Communications Manager 6.x through 9.x Unity Server and Unity Connection Cisco CallManager Express, Cisco Unity Express, SRST, CUBE

Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP & ISDN PRI troubleshooting

Cisco Unified Presence & Mobility Manager, Cisco Unified Attendant Console

Qualifications

• Bachelors degree in relevant technical discipline or equivalent professional experience is preferred
• Cisco certifications are preferred (CCVP, Oracle Certified Professional in Java EE 5 / Java SE 7 Programmer or equivalent)
• Qualified candidate must have 3 years experience with Cisco IP Telephony infrastructure, including design, implementation and ongoing management/troubleshooting
• Must have the ability to manage multiple projects within the established scope, budget and timeline
• Requires complex problem solving abilities with experience in programming logic

Apply today: Send resumes to [email protected]

Benefits

• Competitive Base Salary
• Medical Insurance, Dental Insurance and Vision Care
• Life Insurance
• Short Term and Long Term Disability Insurance
• 401(K) Plan
• Flexible Spending Accounts: Health Care, Dependent Care, Transportation
• Paid Time Off