Civic Program Manager - Fully Remote

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Civic and Public Administration Expert
Type: Contract
Compensation: $45–$65/hour
Location: Remote

Role Responsibilities

• Build a realistic digital workspace centered on the Drive folders you use day-to-day. Include policy memos, program plans, budget justifications, RFPs, constituent correspondence, council/board materials, performance reports, and email threads. Represent platforms like Salesforce Government Cloud, Granicus, Socrata, ArcGIS Hub, and DocuSign.
• Design multi-step tasks grounded in your real workflows. Require navigating multiple apps, files, and stakeholders to meaningfully challenge frontier AI agents.
• Collaborate with other civic and public-administration experts to design the environment, shape task scope, and review scenarios for realism and rigor.
• Work asynchronously with research teams to refine task designs and evaluation criteria for public-sector agent benchmarks.
• Contribute to frontier AI research and benchmarking. Your work directly informs how leading labs train and evaluate the next generation of AI systems.

Qualifications

Must-Have

• 3+ years of full-time experience at a federal agency, large state/city government, or major federal contractor.
• Background in federal program management, policy implementation, or performance reporting (GPRAMA).
• Experience in government procurement/contracting (FAR, DFARS, state procurement).
• Expertise in public finance, budgeting, or grants management.
• Involvement in public safety, social services, or licensing/benefits administration.
• Knowledge of legislative affairs, intergovernmental relations, or municipal operations.

Preferred

• PMP, CGFM, FAC-C/DAWIA certifications.
• Day-to-day use of Salesforce Government Cloud, Granicus, Socrata, Esri ArcGIS Hub, and DocuSign.
• Strong analytical thinking and writing skills. Ability to translate public-sector workflows into structured task specs.

Compensation & Legal

• Compensation transitions from an hourly rate to a model based on throughput of quality work.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.