Civilian Investigator (Case Management)

Application Deadline:

Salary Range:

To view all salary ranges for the City of Peoria, please click here.

Department:

Minimum Requirements:

Education:

• High school graduation or equivalency

Experience:

• 2 years’ experience. Considerable previous experience required in the same or similar previous positions.

Tell me more...

The Peoria Police Department is seeking a dedicated Civilian Investigator to provide critical operational support within the Case Management Unit (CMU). This demanding and highly visible role serves as an essential liaison between law enforcement and the judicial system. The successful candidate will act as the primary point of contact for the courts, managing the coordination, compliance, and submission of all criminal cases forwarded to, but not limited to, the  Maricopa County Attorney’s Office (MCAO) and the City of Peoria Prosecutors’ Office.

Position Dynamics & Schedule

The Police Civilian Investigator is a full-time, professional staff position within the Criminal Investigations Division, Case Management Unit.

• Schedule: Operates on a stable, compressed workweek consisting of four ten-hour shifts.

• Benefits: This is a fully benefited position offering comprehensive municipal employee coverage.

Key Responsibilities

• Digital Case File Management: Package and input all criminal case submittals and legal data accurately into the MCAO e-portal for designated agency review.

• Evidence Disclosure Compliance: Ensure all available evidence relating to a case is securely uploaded, organized, and shared via Evidence.com at the time of initial submission or promptly upon request by the prosecuting agency.

• Legal Document Execution: Review and sign official Direct Complaint packets received from the Clerk of the Superior Court to advance formal charges.

• Judicial Liaison & Communication: Serve as the primary, central point of contact for the courts when further information, clarification, or supplemental evidence is requested for a case.

• Legal Workflow Oversight: Receive, track, and promptly distribute incoming court and legal actions, ensuring cases are systematically closed when formal complaints or turn-down notices are issued.

• Lifecycle Tracking: Continuously monitor active case progressions and update final dispositions within law enforcement databases to ensure absolute data integrity.

• Advanced Case Research: Utilize complex local, state, and federal law enforcement databases to conduct comprehensive criminal records research.

• Records Optimization & Backlog Reduction: Evaluate police reports against court outcomes (convictions, dismissals, or turn-downs), complete required correction forms, and submit them to the Arizona Department of Public Safety (AZDPS) to systematically reduce the department's open disposition backlog.

• Inter-Agency Coordination: Partner and coordinate seamlessly with external judicial stakeholders, municipal courts, and juvenile agencies to secure necessary case input and facilitate the secure sharing of criminal history records.

• Operational Excellence: Maintain precise electronic case history logs, scan and attach disposition reports into the internal police database, update case activity notes, and perform additional duties as assigned to support unit continuity.

Qualifications

• Exceptional Technical Precision: Strong administrative accuracy and acute attention to detail required for data entry, case management, and digital evidence tracking.

• Strategic Communication: Advanced interpersonal and communication skills to collaborate effectively with diverse external legal agencies, court staff, and internal department members.

• System Familiarity: Prior experience or familiarity navigating complex law enforcement databases (such as AZDPS), legal compliance mandates, and judicial/prosecutorial workflows.

The Ideal Candidate

The ideal candidate is a detail-oriented professional with a strong foundation in criminal investigations and a proven track record of delivering exceptional customer service. Operating in a high-stakes environment, they must possess the adaptability to balance shifting priorities, handle complex tasks, and manage time efficiently to meet strict departmental and legal objectives.

We are looking for a candidate who can work seamlessly as an independent producer while maintaining a strong commitment to team collaboration and unit cohesion. They should possess demonstrated experience building trusted, positive relationships with both internal staff and external stakeholders, backed by a genuine passion for law enforcement and making a meaningful impact within the Peoria community.

To view the full job description, work environment and physical demands, click here.

Why Peoria?

Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for. Take a look at the great benefits offered to eligible employees: Click here to view benefits offered.

About Peoria

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.

If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

Get an inside look at the Culture of Peoria

We are PEORIA!

Professional, Ethical, Open, Responsive, Innovative, Accountable

Application Process:

Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone. 

During the selection process, any applicant requiring accommodation for a disability should advise the human resources department at [email protected] or 623-773-7100.

An Equal Employment Opportunity Agency.

Peoria es una Agencia de Igualdad de Oportunidad de Empleo.