Claim Representative

Job Title: Claim Representative, Workers’ Compensation
Location: Alpharetta, Georgia 

About the Role:

As a Claim Representative, you will be responsible for handling workers’ compensation medical-only claims. This includes managing claims from initiation to resolution, collaborating with customers and medical providers, and ensuring fair and equitable outcomes throughout the process.

Key Responsibilities:

• Manage workers’ compensation medical-only claims from setup to closure


• Communicate with insured parties, claimants, and medical providers


• Investigate claims and manage medical treatment


• Prepare reports and keep claim files updated


• Set and adjust claim reserves as needed


• Ensure compliance with state regulations


• Refer claims for subrogation when needed


• Collaborate and provide excellent customer service throughout the process

Why Join Us?

• On-the-job training provided


• Fast-paced, supportive team environment


• Opportunity to grow your career in insurance

What We’re Looking For:

• Bachelor’s degree preferred


• Strong communication and organizational skills


• Ability to multitask and meet deadlines


• Team player with good decision-making skills


• Proficient in Microsoft Office


• Experience in claims or insurance is a plus, but not required (training provided)


• Eligible to obtain claim adjuster licenses in GA, FL, NC, SC, WV, and DE within 90 days of hire


• Knowledge of medical terminology or bill processing is a plus