Claims Advocate I

Summary

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.

Position Overview

The Claims Specialist is responsible for managing claims filed with the insurance company, ensuring thorough investigation, and seeing claims through to closure.
 

Primary Responsibilities

• Initial contact with injured workers or insured to gather facts of the incident or suit.
• Ensuring timely responses to clients and providing ongoing communication and appropriate updates.
• Maintaining communication with all parties involved (injured worker, client, carrier, medical providers).
• Supporting and assisting the client in their day-to-day general inquiries and questions.
• Show initiative and take responsibility for tasks assigned.

Required Skills & Knowledge:

• Excellent oral and written communication skills, including presentation skills.
• PC literate.
• Strong organizational skills with the ability to multitask.
• Excellent interpersonal skills.
• Ability to collaborate effectively in a team setting.

Compensation 

This position is located in New York State. The base salary for this position at the time of this posting may range from $36,000 to $55,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit https://www.worldinsurance.com/careers for more details.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: 
 World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.