Claims Customer Service Support Representative

Salary :

$22 - 25 hourly

Company : King's Insurance Staffing

Job Type : Full Time

Omaha, United States

Job Description - Claims Customer Service Support Representative

Our client is seeking to hire a Claims Customer Service Support Representative to join their team. This individual will support the claims team by handling inbound calls, assisting with First Notice of Loss (FNOL), performing accurate data entry, and providing general customer service support. This is a high-volume, fast-paced role that requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. This is a contract-to-hire role with a strong likelihood of conversion to a permanent position based on performance.

Key Responsibilities

Handle inbound calls related to new claims (First Notice of Loss) and general customer inquiries

Accurately enter, update, and maintain claim data in internal systems

Gather and document claim information while maintaining a high level of customer service

Assist with CSR-related tasks and support the claims team with day-to-day operations

Maintain professionalism and clear communication while engaging with policyholders

Ensure all data entry is timely, complete, and compliant with company standards

Meet productivity and performance metrics in a structured environment

Requirements

Prior customer service, call center, office, or data entry experience required

Comfortable handling high-volume inbound calls

Strong communication skills and high attention to detail for data accuracy

Ability to work in a fast-paced, performance-driven environment

Bachelor's Degree preferred, but not required

Compensation & Benefits

$22.00 per hour to $25.00 per hour

Competitive Medical, Dental, and Vision Benefits while on assignment

Opportunity to transition to permanent employee

Flex schedule

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Claims Customer Service Support Representative

Job Description - Claims Customer Service Support Representative

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