Claims Technician II

 Department:  Human Resources Office               Organizational Unit: Risk Management    

Position Type: Permanent                                       Full Time/Part Time: Full Time 

Open Until Filled. 

$23.86 to $26.25 hourly.  Actual salary negotiable based on experience and qualifications.  Government Center/Viera.  Work schedule is Monday through Friday 8 a.m. to 5 p.m.  Performs experienced technical work for Risk Management’s Property, Casualty, and Workers’ Compensation programs.  Work includes serving as an interface between the County and third-party claim administrator (TPA) for the County’s liability, property, and/or workers’ compensation programs to collect and accurately process claim information; adhering to County, State, and insurance policy reporting requirements; ensuring accurate and timely payments; maintaining claim files, managing electronic claim data, and assisting with insurance renewals.  Work involves extensive typing, document management, and spreadsheet development and maintenance.

REQUIREMENTS:  Three (3) years of progressively responsible clerical, insurance, and/or claims adjusting experience, which includes one (1) year of experience processing insurance claims for auto liability, general liability, and/or workers’ compensation claims.  Additional qualifying education and/or experience may be substituted on a year for year basis.  Experience in an insurance or risk management office or a local government property, casualty, and/or workers’ compensation program is preferred.  Experience in document management, spreadsheet development, and spreadsheet/electronic data maintenance is preferred.  SPECIAL REQUIREMENTS:  Must possess, or obtain prior to employment, a valid Florida driver’s license and maintain said license during the term of employment.  In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

PHYSICAL REQUIREMENTS CHECKLIST

(With or without reasonable accommodations)

PHYSICAL ACTIVITIES / TRAITS

1. The employee must be able to:
   
   
   
   • LIFT: 10 lbs. or less 
   
   
   • CARRY: 10 lbs. or less 
   
   
   • PUSH: 10 lbs. or less 
   
   
   • PULL: 10 lbs. or less 
   
   
   
   


2. In an eight hour day, the employee may have to:
   
   
   
   • STAND: 1 – 3 hours 
   
   
   • WALK: 1 – 3 hours 
   
   
   • SIT: 5 – 8 hours 
   
   
   • DRIVE: 1 – 3 hours 
   
   
   
   


3. The employee must repetitively perform:
   
   
   
   • Fine manipulation (ex. writing, wiring); Simple grasping (ex. pen, screwdriver)
   
   
   
   


4. The employee must be able to:
   
   
   
   • Stoop; Bend; Kneel; Reach
   
   
   
   


5. The employee must have:
   
   
   
   • Good hearing; Good near vision; Good speech
   
   
   
   


6. Other necessary physical activities/traits
   
   
   
   • N/A
   
   
   
   

WORKING CONDITIONS

1. Working conditions that will apply to the employee:
   
   
   
   • Works Closely with Others; Work alone; Work inside
   
   
   
   


2. Other working conditions: 
   
   
   
   • N/A