Clerical and Secretarial

The role provides part-time, project-based support to the College of Nursing to evaluate operational processes, human capital utilization, and financial implications of staffing and service delivery models.

This role is responsible for analyzing current workflows, assessing alternative approaches (including staffing, technology, and outsourcing), and delivering data-informed recommendations that improve efficiency, scalability, and cost-effectiveness across academic and administrative units.

Work Arrangement

• Part-time (hours flexible based on project needs)
• This is an in-person position based on the Tampa campus, requiring regular on-site presence to engage with stakeholders, observe workflows, and assess operational processes firsthand
• Project-based assignments tied to operational priorities

Process Assessment & Improvement

• Conduct structured reviews of existing administrative and academic support processes across units
• Identify inefficiencies, redundancies, and capacity constraints
• Develop current-state and future-state process maps
• Recommend process improvements aligned with college priorities and resource constraints

Human Capital & Workforce Analysis (in consultation with college’s HR Business Partner)

• Evaluate current staffing models, workload distribution, and role utilization
• Assess alternatives to full-time hires (e.g., OPS, part-time, shared services, seasonal staffing)
• Analyze alignment between responsibilities, skillsets, and organizational needs
• Provide recommendations to optimize workforce structure and deployment

Financial Analysis & Scenario Modeling

• Conduct cost-benefit analyses for staffing and operational decisions
• Develop financial models comparing alternative solutions (e.g., FTE vs. part-time vs. vendor solutions)
• Evaluate short-term and long-term cost implications, including fringe, onboarding, and productivity impacts
• Support budget planning discussions with data-driven insights

Research & Solution Identification

• Research available technical and non-technical solutions, including: 
• Process automation tools
• Workflow management systems
• Outsourcing/vendor options
• Best practices in higher education and healthcare environments
• Benchmark peer institutions and industry standards where appropriate

Recommendations & Implementation Support

• Prepare clear, executive-level summaries and recommendations
• Present findings to leadership and stakeholders
• Support implementation planning, including timelines, resource needs, and risk considerations
• Track outcomes and evaluate effectiveness of implemented changes

Deliverables (Examples)

• Process maps (current vs. future state)
• Staffing model analyses and recommendations
• Financial comparison models
• Executive summary reports for leadership decision-making

This position requires a high school diploma or equivalent, with six years of experience in office or administrative positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Knowledge, Skills, and Abilities

• Ability to translate complex operational challenges into structured analyses
• Strong financial modeling and Excel skills
• Excellent written and verbal communication with executive-level audiences
• Ability to work independently and manage multiple projects
• Strong stakeholder engagement and facilitation skills

Work Arrangement

• Part-time (hours flexible based on project needs)
• This is an in-person position based on the Tampa campus, requiring regular on-site presence to engage with stakeholders, observe workflows, and assess operational processes firsthand
• Project-based assignments tied to operational priorities