Clerical Coordinator I : Acute Rehab Nursing Shift : 2pm to 10.30 pm

• The Clerical Coordinator I maintains clerical organization within the department.


• Ensures order entry is accurate and timely, including maintenance of all reports, chart forms, instructions in patient charts.


• Processes orders for tests, procedures and special requests accurately during downtime procedures.


• Ensures accurate and timely completion of forms to expedite patient care.


• Maintains and updates pertinent patient information on computer systems, EMR, communication venues and with appropriate departments in a timely manner.


• Routinely checks and orders supplies, following up to ensure stock is available to meet the needs of the unit and informing appropriate personnel if items are unattainable.


• Monitors electronic orders, processes orders (faxing, order entry), expedites STAT orders and notifies nurse.


• Greets visitors.


• Directs ancillary staff for patient pick up.


• Is the “Go-To” resource for all physicians, NP’s, PA’s and RN’s.


• Completes the Census sheet each night at midnight.


• Answers the telephone and call light promptly and courteously, relaying messages in a timely manner to the appropriate caregiver.


• Follows protocol and helps coordinate unit activities during emergency situations.


• Notifies nurses when physicians are making rounds on the unit.


• Ensures appropriate follow-up and resolution of computer equipment used for clinical documentation.


• Ensures appropriate follow-up and resolution of issues and care.


• Has a thorough understanding of the challenges of fellow clinicians in using EMR.


• Is proficient in navigating EMR.


• Ensures compliance with usage of the EMR system.


• Provides ongoing first-line support for workflow education and troubleshooting, even during non-activation times.


• Performs other duties as assigned.

• High School Graduate or equivalent preferred


• Previous hospital experience or documented course work for Clerical Coordinators including knowledge of medical terminology required


• Recently employed as a Clerical Coordinator. Student enrolled in active healthcare program such as nursing, physical, occupational, or speech therapy preferred


• Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems preferred


• Ability to use advanced features of EMR and OnBase which are beyond the abilities of “normal” users required

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BLS – AHA Basic Life Support