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Clerical Support

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Job Description - Clerical Support

803549 Clerical Support, Malden, MA, 3-month contract
Sigma Inc. is looking for a Clerical Support to work onsite with our client located in Malden, MA.

This is with the Commonwealth of MA and Division of Administrative Law Appeals. Will be required to work onsite at Malden

Summary:

Working within the Bureau of Special Education Appeals, the Clerk provides administrative support for a state agency operating under court protocols. The Clerk is responsible for performing specialized clerical duties, including record-keeping and managing forms and information. The role also involves responding to inquiries by retrieving and providing information from filing systems.

This is a Full-Time temporary position through Sept. 30, 2026. This position has designated funding with the possibility of renewal.

Duties and Responsibilities:

  • Assists with receiving and responding to telephone, mail and electronic inquiries from lawyers, paralegals, state agencies in a courteous, efficient and professional manner.
  • Communicating effectively with internal and external contacts at all levels, and across all diverse and underrepresented groups; and provides support to its magistrates on Rate Setting cases.
  • Providing administrative support, including, handling correspondence, and filing, faxing, photocopying and scanning large volumes of documents.
  • Processing incoming and outgoing mails, sorting, stamping, and distributing mail.

Requirements:

  • High School diploma or the equivalent and four years of secretarial, administrative experience, or an equivalent of combination of education and experience. A background as a legal assistant, paralegal or court employee is preferred but not required.
  • Applicants must possess strong writing, communication, and organizational skills, including proficiency with Microsoft Office, specifically Excel and Word
  • Strong attention to detail; and the ability to work independently, as well as part of a team
  • Strong work ethic and sound judgment are essential.
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