Clerk II HIM

Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Care Unit (NICU) and the only Joint Commission-certified Advanced Thrombectomy-Capable Stroke Center north of Sacramento north of Sacramento. Mercy Medical Center Redding is a 266-bed regional medical center providing inpatient and outpatient services as well as specialized cardiovascular care, stroke care, orthopedics, neurological surgery, comprehensive cancer care, maternity care, and a robust robotic surgery program. In addition, the hospital’s network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. 

One Community. One Mission. One California 

As a Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.

Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

• Indexes all documents to the appropriate patient folder
• Ensures each document is assigned the appropriate document name
• Meets productivity and quality standards
• Indexes each discharged patient's record for incomplete or missing items
• Meets productivity and quality standards as noted below: ER Records60/hr480/8 hr shift
• Assists ROI, QA and Physician Support functions

• High School Diploma/GED 
• Two years of experience in a Health Information Department

Preferred

• Associate Degree
• Other Formal education in Anatomy and Physiology or Human Biology or related training