Client Advisor - New Orleans

Overview:

As a Tiffany Client Advisor you will:

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.


• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.


• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan


• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.

Sales: 

• Deepen the relationship with our clients to drive lifetime loyalty and spend.


• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.


• Capture client data. Cultivate new and existing client relationships.


• Deliver a significant portion of sales through repeat client business.


• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment


• Drive business through key product pillars. 


• Convert clients through curiosity and discovery daily

Service: 

• Elevate in store experience by consistently delivering memorable moments to every client.


• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.


• Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event


• Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.


• Connect with your client’s wardrobe to ‘style them’

Experience

Required:

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).


• Proven track record in achieving Commercial results.


• Ability to connect with the client


• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.


• Ability to work with a diverse client base.


• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.


• Must have authorization to work in the United States or in the country where the position is based.

Desired:

• A college/university degree.


• Proficiency in multiple languages.
  
   

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