Client Care Specialist Women's Shelter

Provide direct care, guidance and supervision to residents of the program; assist in homemaking and routines of daily living at shelter. Foster positive socialization and interaction among residents, provide informal counseling; carry out record keeping and other assignments as needed.

Responsibilities include but are not limited to:

· Develop good relationships with residents and contribute to the development of a positive atmosphere in the program.

· Assist the shift supervisor in carrying out daily routines of program including performing and monitoring daily chores, food service, laundry, housekeeping, etc.

• Serve as security staff person to ensure orderly entrance and exit of residents and to escort unauthorized or disruptive clients or other unauthorized individuals out of the building.


• Listens to concerns of residents and communicates issues and problems arising with shift supervisor, document information via narratives and other records; provide other reports on shelter as needed.


• Attend staff meetings and in-service training workshops when required.

Requirements:

• High School Diploma/GED with minimum of 1 year experience in Human Services helpful.


• Knowledge of domestic abuse, alcohol , drug, and mental health issues preferred


• Basic computer and data entry experience required.


• Must have sensitivity to the needs of vulnerable adults

Working Conditions

· Employees work in a residential care environment and are subject to the physical and emotional behavior and communicable diseases of the residents.