Client Coordinator

About the Role
Oregon Provider is seeking a highly organized and professional Client Coordinator to manage client referrals, coordinate meet and greets, and ensure seamless communication between case workers, employees, and leadership. This position plays a critical role in the onboarding experience for new clients and requires strong attention to detail, discretion, and the ability to thrive in a fast paced environment.

If you are detail oriented, proactive, and comfortable managing multiple systems and schedules at once, this role may be a great fit.

Referral Management
• Respond promptly to new referrals from case workers
• Review referral location and send appropriate DSP bios
• Track referrals in internal systems
• Maintain clear communication with leadership

Meet and Greet Coordination
• Schedule meet and greets with case workers
• Add meetings to Google Calendar and employee schedules
• Prepare DSPs with clear expectations and professionalism standards
• Support structured conversations during meet and greets

Client Onboarding Administration
• Set up new clients in internal systems
• Create and organize Google client files
• Add clients to TSheets and scheduling systems
• Register clients within ODDS contracts
• Maintain accurate documentation and tracking logs
• Assign tasks within internal management systems

Daily Responsibilities
• Manage email communications
• Update and maintain the Client Tab
• Ensure documentation accuracy and confidentiality

Required Skills
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion
• Proficiency in Google Suite including Docs, Sheets, and Calendar
• Experience with scheduling and administrative coordination
• Strong attention to detail and problem solving skills

Preferred Experience
• Familiarity with Oregon Office of Developmental Disabilities Services
• Experience working with individuals with developmental disabilities
• Ability to maintain professional boundaries
• Strong interpersonal and relationship building skills
• Comfortable in a fast paced environment requiring adaptability

Benefits and Incentives

• Comprehensive medical coverage including vision, chiropractic, acupuncture, and prescription benefits
• Delta Dental insurance for full time employees
• 401K with up to 3.5 percent employer match after you 1st year anniversary
• Paid Time Off up to 40 hours annually starting after 90 days
• Paid travel time
• Ongoing mentorship and professional growth opportunities

About Oregon Provider

With more than 15 years of dedicated service, Oregon Provider supports individuals with developmental and intellectual disabilities through Employment Supports, In Home Care, Community Inclusion, and Life Skills development. We are committed to empowering clients to live independently and reach their personal goals.

We also believe great care begins with a supported team. Our workplace culture is compassionate, professional, and built on respect and accountability.